Customer Portfolio Manager

vor 2 Wochen

Home Office, Schweiz Broadcom Vollzeit

Please Note: **Job Description**: Customer Portfolio Manager Job Overview This position is responsible for maintaining and growing the run rate of Symantec's renewal and new business and ensuring a satisfied customer base to build a sustainable book of business for future success in your assigned territory. Key Responsibilities Own and coordinate all aspects of the sales cycle in renewal transactions for the region. There may be defined accounts in your territory in which Account Directors or other CPMs manage and coordinate all activity. In these cases, the Portfolio Manager owns and co-ordinates sales cycles under the guidance of the AD or other CPM. Work with account teams as needed to increase run rate in renewal and growth transactions. Maintain accurate forecasts. Provide regular pipeline forecasts and business health checks to local sales management and senior Customer Portfolio Management team members as required. Attain quota and meet Broadcom's stated financial objectives for your region. Maintain and expand your sales, product, territory, industry, market and competitive knowledge and skills. Obtain necessary approvals before making commitments to customers and act in the best interests of both Symantec and the customer at all times. Maintain the highest level of customer satisfaction within the accounts in your territory Typical Role Definition Job-Specific Authority and Scope Generally works without consulting their manager. Independent decisions are made daily. Examples of typical decisions without manager consultation: Decision on appropriate sales/support team and efforts required to prepare for negotiation Development of data and strategy to maximize total value of Renewal and Growth transaction for Symantec. Decision on appropriate sales and support team members to successfully complete transaction within required time frame. Typically has no direct reports or staff. Typically has a geographic focus of Area (multi-country or multi-state). This position is for the EMEA. Typically does not manage a budget. Will assist the manager in deal approvals and review Business Travel and Physical Demands Business travel of

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