Partner Management Team Lead

At Too Good To Go, we have an ambitious goal: to inspire and empower everyone to fight food waste.

As the world's largest food waste-fighting app, we connect stores that have unsold, surplus food with consumers who buy and enjoy it. Our community of over 55 million users has saved more than 130 million meals from going to waste across 17 countries - but there's still a lot more we want to achieve.

Globally, more than one-third of all food is wasted, and climate experts agree that combating food waste is one of the most important things we can do to address the climate crisis. For us, it's simple: the bigger we get, the better placed we'll be to make a huge difference. That means we're looking for talented people with diverse skills and backgrounds to add to our rapidly growing team - and that is where you come in We're looking for a Partner Management Team Lead to join our team of superstars at Too Good To Go in Zürich.

**Your mission**

You will coach and inspire a team of 4 Partner Managers and report to the Head of Success Switzerland. Your task is to nurture an environment where your team members can take responsibility for their performance and personal development. The team is focused on retention, optimisation and communication with our partners on the platform, inspiring them towards more sustainable behaviour to help us grow our mission. You will also ensure that best practices are shared and collaborate closely with the Sales, Marketing and the Key Account Management team, both locally and globally.

**Your role**
- You coach and lead a team of 4 Partner Managers (PMs) and nurture an environment where they can take responsibility for their performance, objectives and personal development.
- You drive the results of your team in which each PMs focuses on retention, optimization and communication with partners that are on our platform.
- You maintain the excellent quality of our current partners while encouraging, inspiring and empowering them towards more sustainable behaviour to help us grow our mission.
- You work with the Head of Success to deliver a team strategy and focus on long term collaborations with partners
- You ensure knowledge and best practices sharing between the PMs, Sales, Marketing and the Key Account Management team, locally and globally.
- You manage the development of the Partner Management Team and will lead and implement local and global projects
- Plan, evaluate and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency

**Requirements**:

- You have experience in building and leading a team in a commercial role such as Account Management or Relationship Management.
- Full professional proficiency (C2) in German with a strong command of English; French is a big plus.
- You are experienced in using a CRM tool.
- You think analytically and are solution-oriented, with strong project management skills.
- You are a very good communicator with strong interpersonal skills.
- You are process-focused, continuously documenting and improving processes, sharing learnings with the global team.
- You are a first-class communicator and are able to draw on those skills to set the bar high and get team members to perform at their absolute best.
- You are a make-it-happen person who is excited to roll up your sleeves - but you also think about the longer-term business implications and requirements.
- You are highly organised and can build structures and processes that meet business needs.
- Working somewhere where you can have a social and environmental impact is one of your absolute dreams. Sustainability is a great passion of yours and something that shines through in your professional and personal experiences.
- You act as a PM yourself

**Our Values**:

- We fight together: food waste is a big beast to fight. We can do it if we fight together as Waste Warriors with no ego. We believe in a #oneteam.
- We raise the bar: we always push for more. We work smart, smash barriers and elevate one another.
- We keep it simple: our ambitions are bold but our solutions are simple.
- We build a legacy: we're proud of the change we're driving.
- We care: we always look out for each other. Caring is also about the way we do business. We do the right thing.

**What we offer**
- A rare opportunity to work in a social impact company (and certified B Corporation) where you get to wake up every day knowing you're achieving positive change.
- The experience of being part of an international company with more than 1350 enthusiastic and highly talented teammates across 17 countries - always ready to share knowledge and support
- Strong personal as well as professional development in a thriving, high-growth scale-up environment.
- An open company culture where you have the independence and room to unleash your creativity.
- A strong team culture where successes are celebrated together.

**How to apply**
- We take recruitment very seriously, so please carefully re