HRex Is Operations Manager for Recruitment

vor 2 Wochen

Zürich, Schweiz ABB Vollzeit

**HREX IS Operations Manager for Recruitment**:
**At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. This is our story. Make it your story.**:
**This position reports to**:
IS Service Owner

**Your role and responsibilities**:
**Qualifications for the role**:

- Understanding of ITIL concept, managing supplier via managed services model through different contractual metrics.
- Experience in AMS vendor operational management
- Knowledge and ability to use ServiceNow to optimize and review: Incident Management, Problem Management, Service Requests and all processes related to domain service delivery.
- Good knowledge of compliance, security, SOX, GDPR and other corporate standards and IS Policies.
- Fluency in English is essential (written and spoken)

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