Rapid Response Coordinator

Caring for the world, one person at a time... inspires and unites the people of Johnson & Johnson. We embrace research and science, bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world. Johnson & Johnson has an open culture with strong principles that have been incorporated in our company credo. We have more than 265 operating companies in more than 60 countries employing approximately 126,500 people. Our worldwide headquarters is based in New Brunswick, New Jersey, USA.

Johnson & Johnson Consumer Europe is a leading supplier of Fast-Moving Consumer Goods. Our products are produced and distributed in all major European countries and exported overseas.

For our Self Care business unit (Consumer medicinal products), we are recruiting a Rapid Response Coordinator. The Rapid Response Coordinator will lead projects passionate about rapid and compliant remediation of issues that have a risk of causing significant impact to customer service. The RRT coordinator drives key remediation activities across the organization, including risk identification, risk management, problem solving, rapid deployment of resources. This team member will report directly to the Sr. Manager Supply Reliability Control Tower.

KEY RESPONSIBILITIES:

- Lead cross functional teams that include representation from Supply Chain Planning, Procurement, Research & Development, Operations, Quality Assurance, Regulatory, Finance, Logistics and internal / external manufacturing sites.
- Assess risks and develop contingency plans.
- Partner with the Sr. Manager Supply Reliability Control Tower to ensure communication occurs in a timely manner, delays are escalated, resource gaps are identified, risks are mitigated and stakeholders are aligned across multiple levels.
- Quickly understand the supply chain and associated technologies of assigned remediation projects to ensure sound and compliant decision making and rapid remediation of issues to avoid customer service (UFR) impacts.
- Utilize Project Management dashboards, project metrics and lessons learned to improve customer service.

TRAVEL: Up to 10%

For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo.

We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences.

That is why we in Italy are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are.

**Qualifications**
QUALIFICATIONS
- Required Experience:

- Project Management experience is preferred.
- A self-starter with strong oral and written communication skills with the ability to influence, partner and communicate across functional levels up to and including the Board level is required.
- Sound judgment to assess risk, coordinate and prioritize issues for severity, imminence and potential impact required.
- The ability to influence without authority, strong understanding of business priorities, competent in organizational and marketplace dynamics, processes and tools within E2E Supply Chain while maintaining excellent customer focus are required.
- Fluent in written and spoken English

COMPETENCIES AND SKILLS:

- Self-starter with high integrity and ethical behavior consistent with Our Credo
- Strong communication skills, particularly summarizing complex detail into executive summaries for leadership

RELEVANT QUALIFICATIONS:

- 3-5 Years of industry experience, preferably in healthcare or fast moving consumer goods
- Fluent in Spoken and Written English

**Primary Location**
Switzerland-Zug-Zug
- **Other Locations**
Europe/Middle East/Africa-Italy

**Organization**
Cilag GmbH International (8525)

**Job Function**
Operations

**Requisition ID**
2206050158W