Customer Service Representative
vor 1 Tag
Diese ROCKEN Partnering gehört zur Metall Zug Gruppe. Ob Geschirrspüler, thermische Geräte, Kaffeemaschinen oder medizinische Hygiene-, Pflegesysteme oder Sicherheitssystem, diese Unternehmung bietet den Partnern aus der Tourismusbranche, Gastronomie, Hotellerie, Spitälern oder Heime alles aus einer Hand. Bekannte Premium-Marken zählen zum Sortiment. Handel, Projektgeschäft, sowie Dienstleistungen des Kundendienstes (Service, Wartungen) sowie digitale Services zählen zu ihren Stärken.
Deine RolleFür unseren Rocken Partner suchen wir eine*n Customer Service Representative (m/w/d)
Deine Verantwortung- Bearbeitung von Kundenanfragen und -aufträgen per Telefon und E-Mail in Deutsch und Französisch
- Betreuung und Beratung unserer Kunden in allen Fragen rund um unsere Produkte und Dienstleistungen
- Erstellung und Nachverfolgung von Angeboten und Aufträgen
- Koordination und Organisation der Disposition bei personellen Engpässen
- Pflege und Aktualisierung von Kundenstammdaten im ERP-System
- Enge Zusammenarbeit mit den Abteilungen Vertrieb, Logistik und Produktion
- Unterstützung bei der Optimierung interner Prozesse im Kundenservice
- Abgeschlossene kaufmännische Grundausbildung
- Mehrjährige Berufserfahrung im Kundendienst oder Customer Service
- Fliessende Deutschkenntnisse und gute Französischkenntnisse (mind. B2)
- Ausgeprägte Kunden- und Serviceorientierung
- Gute Kommunikations- und Organisationsfähigkeiten
- Sicherer Umgang mit den MS-Office-Anwendungen
- Teamfähigkeit, Flexibilität und eine selbstständige Arbeitsweise
- Gute Verkehrsanbindung und Erreichbarkeit
- Zahlreiche Mitarbeiterevents
- Attraktive Weiterbildungs- und Entwicklungsmöglichkeiten
- Interessante und abwechslungsreiche Tätigkeiten/Projekte
- Eingespieltes und dynamisches Team
- Offene Unternehmenskultur
- Familienfreundliche Anstellungsbedingungen, Kinderbetreuung
ROCKEN Jobs:
https://rocken.jobs
Profil erstellen:
https://rocken.jobs/application/profil-erstellen/
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Customer Service Representative
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Customer Service Representative
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Opfikon, Schweiz TN Switzerland VollzeitDiese ROCKEN Partnering gehört zur Metall Zug Gruppe. Ob Geschirrspüler, thermische Geräte, Kaffeemaschinen oder medizinische Hygiene-, Pflegesysteme oder Sicherheitssystem, diese Unternehmung bietet den Partnern aus der Tourismusbranche, Gastronomie, Hotellerie, Spitälern oder Heime alles aus einer Hand. Bekannte Premium-Marken zählen zum Sortiment....
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Customer Success Engineer 80-100%
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