Aktuelle Jobs im Zusammenhang mit MISSISSIPPI - Guest Services Manager RELIEF - Basel - Viking
-
MISSISSIPPI - Waiter
vor 4 Stunden
Basel, Schweiz Viking VollzeitRequired Experience2+ years’ experience as an Assistant Waiter or similar at a 5-Star hospitality and/or restaurant environment; shipboard experience is an advantage. Must be 21+ years old; physically fit and in good health; must be able to carry heavy items and stand, kneel and bend for prolonged periods of time. Guest-focused, service-oriented,...
-
MISSISSIPPI - Cook
vor 1 Woche
Basel, Schweiz Viking VollzeitRequired Experience· 4+ years’ experience as Cook or similar at a 5-Star hospitality and/or restaurant environment; shipboard experience is an advantage.· Advanced culinary skills and in-depth knowledge about all the sections within the hot and cold kitchen· Guest-focused, service-oriented, positive personality, professional appearance and impeccable...
-
MISSISSIPPI - Assistant Waiter/ess
vor 4 Stunden
Basel, Schweiz Viking VollzeitRole OverviewAs part of our Mississippi Food & Beverage team your job as an Assistant Waiter/ess is to deliver meals, set up and maintain all buffet areas in accordance with Viking’s STAR Service Standards· You will be reporting to the Assistant Restaurant Manager· You will be expected to work on a 10-12/3-4 rotation (10-12 weeks on board and 3-4 weeks...
-
MISSISSIPPI - Bar Waiter
vor 1 Woche
Basel, Schweiz Viking VollzeitRequired Experience· 2+ years’ experience as Bar Waiter or similar at a 5-Star hospitality and/or restaurant environment; shipboard experience is an advantage· Outstanding knowledge in mixology, wine, and great customer service are an advantage· Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene...
-
MISSISSIPPI - Sous Chef
vor 4 Stunden
Basel, Schweiz Viking VollzeitRequired Experience:9+ years’ experience as Sous Chef or similar at a 5-Star hospitality and/or restaurant environment; shipboard experience is an advantageAdvanced culinary skills required and in-depth knowledge about all the sections within the hot and cold kitchen; Previous experience with supervision of various kitchen sections is an...
-
Basel, Schweiz Viking VollzeitRequired Experience· 2+ years’ experience as an Assistant Executive Housekeeper or similar at a 5-Star hospitality; shipboard experience is an advantage· High level of attention to detail · Sanitation experience preferred · Knowledge of spot and stain removal· Team builder with exceptional motivational skills and coaching ability is required; must...
-
MISSISSIPPI - Chef de Partie
Vor 4 Tagen
Basel, Schweiz Viking VollzeitRequired Experience· 2+ years’ experience as Chef de Partie or similar at a 5-Star hospitality and/or restaurant environment; shipboard experience is an advantage· Advanced culinary skills required and in-depth knowledge about all the sections within the hot and cold kitchen; Previous experience with supervision of various kitchen sections is an...
-
MISSISSIPPI - Assistant Waiter / ess
vor 4 Wochen
Basel, Schweiz Viking VollzeitViking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person.Viking has more than 250 awards to its name, including being rated #1...
-
Guest Experience Agent
vor 2 Wochen
Basel, Schweiz Marriott International, Inc Vollzeit**Job Number** 23109078 **Job Category** Rooms & Guest Services Operations **Location** Zurich Marriott Hotel, Neumuehlequai 42, Zurich, Curych, Switzerland VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **LANGUAGE REQUIREMENTES** Fluent German (spoken and in writing) and English firmly...
-
客服经理 - Mandarin Speaking Guest Services Manager
vor 2 Wochen
Basel, Schweiz Viking Vollzeit职位内容• 良好的灵活性：必须能够在管理层安排的不同班次(白天或夜间)下独立工作，在压力下能够随时反馈，甚至在困难的条件下，拥有积极的态度——展现维京外展中国市场专业的服务态度和最佳形象•
MISSISSIPPI - Guest Services Manager RELIEF
vor 2 Wochen
Role OverviewAs part of our Mississippi Administration team your job as a Guest Services Manager is to ensure a welcoming guest experience, overseeing all aspects of the Explorers Desk operations and staff onboard, in accordance with Viking’s STAR Service Standards. Your role includes producing accurate and timely financial reports in compliance with company policies and financial institutions and assist with administration tasks as directed by the Hotel General Manager. As other leadership positions, you will be evaluated based on both guest satisfaction, measurement reports, financial results and crew turnoverYou will be reporting to the Hotel General ManagerYou will be expected to work on a 10/4 rotation (10 weeks on board and 4 weeks off on vacation). Please note that rotation lengths vary based on staffing and operational needs onboard Viking MississippiRole Expectations:Manage the Explorers Desk Team to ensure the highest levels of guest satisfaction and issue resolutionOversee all aspects of the Explorers Desk operation and ensure operational hours meet guest needsTrain and supervise Guest Services Agents and shoreside agents for embarkation and check-in procedures, ensure accurate manifests and SOLAS reports, responsible for embarkation set upCommunicate with other departments and the Assistant Cruise Director for guest needs to ensure the highest levels of guest resolution and satisfactionProvide the highest level of comfort and service to guests and necessary support for guests leaving the ship early, including medical disembarkationsBecome knowledgeable and ensure your team are knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programsManage guests’ onboard accounts, run credit card pre-authorizations and track guest gratuities. Manage onboard petty cash, the ship’s onboard credit card reconciliation and Guest Services Agents’ cash floats.Process mid-cruise and end-of-cruise guest surveys as per established deadlines.Uphold impeccable grooming standards at all times by complying with Viking’s Image and UniformStandardsDemonstrate outstanding flexibility: able to work at different times of the day, under pressure and always reflect a positive can-do attitude and the best image of VikingYou will be expected to consistently arrive on time and be prepared for workOther tasks and responsibilities may be assigned at leaders’ discretion based on operational needsRequired Experience: 2+ years’ experience as Front Office/ Reception Manager or similar at a 5-Star hospitality and/or restaurant environment; shipboard experience is an advantageStrong accounting and administration skills; Advanced knowledge of Microsoft Word, Microsoft Excel, Outlook, PowerPoint, plus Mobile Devices, Point of Sales system (MXP database.)Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standardsMust handle all communications whether written or emailMandatory requirements & at will employment:U.S. Citizen or Permanent Resident (green card) to work onboard the ship, as required by federal regulationsAbility to satisfactorily pass a pre-employment drug test. Viking Mississippi is a drug-free and alcohol-free workplaceMust be 21+ years old, physically fit and in good health to meet the demands of an intense shipboard role; must be able to carry heavy items and stand, kneel, and bend for prolonged periods of timeViking Cruises is an At-Will Employer. As such your employment with Viking is a voluntary one and is subject to termination with or without cause or notice, at any time by you or Viking. Nothing in this document or in any oral or written statement shall be interpreted to conflict with or limit the right to terminate employment at willViking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time. Why join Viking? Elevate your career regardless of where you are on your journey. Viking can help you in reaching new destinations with: Paid training program in skills and approach to premium hospitality services On-the-job coaching to help you advance rapidly A lifelong network of hospitality professionals Onboard our ship Lodging, meals, Wi-Fi, uniforms, and laundry are free of charge for all crew members Travel to/from the ship provided and paid for by Viking, unless you are within reasonable driving distance of embarkation or disembarkation ports Crew-only deck and dedicated recreational activities Viking Benefits: US Mainland candidates: Health, vision, and dental insurance with incredibly low premiums 401(k) plan with Viking match of 100% of employee contributions up to 4% per pay period Retention bonus program Puerto Rico and Guam candidates: Health, vision, and dental insurance with very low premiums Retention bonus program
