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Customer Service Agent in Fintech
Vor 7 Tagen
Jetzt bewerben
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Stadt: Zürich
Berufsfeld: Kundendienst
Umfang: Vollzeit, 80-100%
Startdatum: 01.09.2024 oder früher
Tätigkeitsart: Zeitarbeit
Über die Position
Unser Kunde, ein führender Betreiber einer All-in-One-Finanzapp, mit der man bezahlen, sparen und investieren kann, sucht per 01.09.2024 oder früher eine motivierte und dynamische Persönlichkeit zur Verstärkung seines Teams Bei dieser Position stehen deine Motivation und positive Energie an erster Stelle.
Wenn Kunden auf Herausforderungen stossen in der App, haben sie die Möglichkeit diese direkt via der App zu melden. Sobald diese Meldungen abgesendet wurden, kommt der Customer Service Agent ins Spiel.
Deine Aufgaben
Fungiere als Herzstück des Kundenservice-Teams
Beantworte Kundenanfragen per Telefon
Stelle Informationen und Support für Kunden bei der Nutzung der App bereit
Löse Kundenprobleme effizient und zufriedenstellend
Zaubere Kunden ein Lächeln ins Gesicht mit deiner offenen Art
Anforderungen
Erfahrung im Kundenservice von Vorteil
Fliessendes Italienisch, gute Kenntnisse in Englisch und Deutsch
Gute Kenntnisse in Office365
Interesse an Finanzen, Investments und Aktien
Dynamische, serviceorientierte und motivierte Persönlichkeit mit positiver Einstellung
Unser Rekrutierungsprozess
Dieser Rekrutierungsprozess wird von Academic Work durchgeführt und es ist der Wunsch unseres Partnerunternehmens, dass alle Fragen bezüglich der Position an Academic Work gerichtet werden.
Werde ein Teil von Academic Work
Als Consultant bei Academic Work bieten wir dir ausgezeichnete Möglichkeiten, dich beruflich weiterzuentwickeln, dein Netzwerk auszubauen und wertvolle Kontakte für die Zukunft zu knüpfen. Du bekommst einen Consultant Manager, der dich auf deinem Weg unterstützt, und profitierst von attraktiven Zusatzleistungen.
Erfahre mehr über Academic Work
Hast du Fragen zu dieser Stelle?
Sonia De La Hamette eine bzw. einer unserer Mitarbeitenden beantwortet gerne deine Rückfragen unter zurich@academicwork.ch Bitte geben Sie die Referenznummer an 15106157
