Technical Support Specialist

Vor 3 Tagen

Zürich, Schweiz Randstad (Schweiz) AG Vollzeit
Jobdescription


Do you geek out over solving technical challenges, keeping digital systems running smoothly, and helping others navigate the tech world? If that sounds like you, we've got the perfect spot on our team as an IT Technical Specialist

Here's the Deal
We need someone who can make sure our digital products and platforms work like a charm-keeping things running, supporting our teams, and jumping into projects when new tools or updates roll out. You'll be the go-to person for tackling tech issues and making sure everything runs like clockwork.

What You'll Be Doing 

  • Keeping Tabs on IT Gear: Managing all our tech equipment (hardware, software), from keeping inventory in check to getting new stuff set up and working.
  • Making Projects Happen: Supporting or leading technical rollouts-whether it's launching new digital tools or setting up a new office.
  • Fixing Things Fast: Offering 2nd-level tech support across different sites and even after hours if something mission-critical pops up.
  • Staying Ahead of Problems: Running routine checks and maintenance to stop issues before they start.
  • Solving Problems: Taking action when things go sideways, prioritizing fixes, and escalating when needed.
  • Helping Hands-On: Training new team members on our tech and setting them up with the tools they need. 
  • Keeping the Lights On: Spotting risks to critical systems and suggesting solutions to avoid downtime.
  • Vendor Wrangler: Coordinating with local and global vendors when we need support or upgrades.


Who You Are

  • You know your way around IT service management, hardware/software setups, and keeping systems in tip-top shape.
  • You understand the big picture-how tech supports our business and makes people's work easier.
  • You're organized, great with people, and can keep cool under pressure.
  • You're all about learning, improving, and keeping up with the latest tech trends.
  • You're not afraid to roll up your sleeves and dive into the details when needed.
  • You communicate fluent in English and German.


What's In It for You*

  • A chance to work on cool projects and learn as you go.
  • The opportunity to make a real impact by keeping our teams and tools running smoothly.
  • A supportive, down-to-earth team that loves what they do.
  • The satisfaction of being the hero who saves the day when tech trouble strikes.


If you're nodding along, we'd love to hear from you

Vanessa Friedle

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