Salesforce Senior Consultant, Life Sciences and/or Medtech, Deloitte Digital
Vor 2 Tagen
Make a positive impact in the world by supporting organizations to improve commercial processes through cutting edge technology
As part of our Salesforce team, you will advise and support leading (inter)national Biopharma and Medtech companies implementing and optimizing business processes enabled by cutting-edge technologies. We are looking for an experienced Salesforce Consultant with expertise in Veeva CRM and IQVIA OCE to join our team. In this role, you will be responsible for designing, implementing, and optimizing business processes leveraging Salesforce solutions. You will also work with clients to gather requirements, develop project plans, and manage end-to-end implementation projects.
Join our multidisciplinary and international Salesforce Team and work from day one for a diverse range of customers and projects spanning many sectors with a deep focus on Life Sciences. You will have a great deal of responsibility and many opportunities for personal initiative and growth.
How you can make an impact
As a Senior Consultant, we expect you to efficiently balance your technical Salesforce expertise, Lifesciences/Medtech industry know-how with strong project management skills to guide the teams you will be responsible for and deliver successful projects that meet clients' needs and expectations.
- Build and maintain strong client relationship, through understanding their needs and the challenges they are facing
- Define project objectives, scope, timelines, deliverables, deliver implementation projects on time and on given budget and monitor risks and issues that might arise, while finding the right mitigation actions
- Define, analyse and map commercial processes and the related impacts on the organisation for the Lifesciences industry
- Demonstrate knowledge of different technologies underpinning commercial processes specific to the Lifesciences industries, including Salesforce, Veeva CRM, IQvia OCE,etc and lead the project team in designing the right target solution for the client
- Lead workshops preparation and execution for process design and improvements
- Effectively manage the project teams, providing guidance, mentorship and coaching to team members when required
- Ensure client satisfaction through monitoring, gathering feedback, addressing client concerns and ensure their needs are met
- Ensure that the team is equipped with the right tools and resources for a given project
- Oversee the technical aspects of the project, ensuring alignment with best practices and industry standards
Who we are looking for
- Strong analytical skills combined with a collaborative and impact-oriented mindset, enabling you to achieve the best results for your clients, working with a variety of stakeholders in Switzerland
- You have 4+ years of experience in implementing Salesforce and are Salesforce certified
- You have strong expertise in at least one industry specific solution (Veeva CRM or IQvia OCE)
- You have a deep understanding of sales and service processes and the ability to drive business improvements leveraging leading commercial technologies within the Lifesciences sector
- You have a strong experience and knowledge of agile project methodologies and design thinking
- You are open to working abroad and have a good sense of political relationships and cultural differences
- You are fluent in English, German is a plus
Your team
Become part of a diverse, multinational and highly motivated team at our Zurich office. We will help you grow both personally and professionally: through our trainings, mentoring programmes and on-the-job learning, but also by connecting with your colleagues across all businesses. In addition to investing in your development, we offer an attractive set of primary and secondary conditions, including but not limited to flexible working conditions, an active Deloitte network, empowered well-being programs, and a responsible and green business environment.
Click here to find out more about Deloitte Digital.
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