Support Income assistant

vor 2 Wochen


genève, Schweiz SIGMA7 GmbH Vollzeit

Firma Einsatzort Genève For our client based in Geneva, we are looking for a Support Income assistant Duties and Responsibilities : Search for customer accounts in the CRM and associate them with relevant cases or tickets Create accounts and contacts in the CRM when not found Create customer and contact records in the ERP system if they do not exist Identify and resolve duplicate records in the ERP system Assign appropriate categories such as "Legal entity" or "Natural person" in the ERP system (required for CRM integration) Identify customers in the ERP system that are ready for migration to the CRM Handle basic customer inquiries once trained Perform other tasks as required by the Income Section Qualifications: Education (Essential): High School Diploma or University Degree Experience (Essential): 3 to 5 years of professional experience Strong data entry skills Experience (Desirable): Experience with Microsoft Dynamics or another CRM system Experience in a customer-facing role Languages (Essential): Excellent command of English Languages (Desirable): Good knowledge of French If you are interested in this opportunity, please send us your complete application (CV, work certificates, diplomas)



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