Customer Service Specialist

vor 2 Wochen

bern, Schweiz SpotOn TA Vollzeit

The Role: Customer Service Specialist – Swiss German Speaker / Schwyzertüütsch Office Based – Katowice *** This Job Opportunity is only offered for candidates living and eligible to work in Poland. Salary: PLN Gross Monthly Salary + Bonus. Client: BPO/Outsourcing Company. Office Based – Katowice,PL Job Description As a Customer Service Specialist, you will respond to customer questions and concern. Detailed Duties and Responsibilities Maintain reliable attendance, complete required training, and consistently meet performance expectations. Building a good relationship with the customer. Contacting customers via phone, email, or chat in Swiss German. Ensure timely responses to inquiries in alignment with service level agreements (SLAs). Respond to customer questions and concerns. Assisting with technical, warranty, and complaint issues. Sharing insights to improve service quality and customer satisfaction. Adhere to company guidelines and client-specific policies, maintaining compliance with global standards. Updating customer data and collaborating with other departments. Creating exceptional customer experience. Ideal Profile: Targeted Qualifications Fluency in Swiss German Language/Schwyzertüütsch, C1 level or Higher. Fluency in English Language, B2 level or Higher. A team player who thrives in collaborating, giving and receiving feedback and lifting others up. A skilled communicator who enjoys creating personalized verbal and written communication. Interpersonal Skills Communicative, Speak and/or write well and get your ideas across to others easily. Interpreter, Look at things and make sense of them, figure what is needed and how to fulfil it. Confident, Pleasant, Energetic, Helpful, Trustworthy Efficient, Perform tasks in the fastest and simplest ways that they can be done. Organized and punctual, put things in order so that they run smoothly and are always on time. Flexible, Can carry different responsibilities, sometimes with very little advanced notice. Listen, Listen/pay attention to what others are saying, without daydreaming or judging them. Precise, Make sure that things are done accurately, correctly, and exactly. Willingness to acquire new knowledge. Service Customers, be friendly patient, and polite with customers and try your best to service their needs/wants. Offer & Benefits Salary: PLN Gross Monthly Salary + Bonus. Office Based – Katowice,PL Full eligibility to live & work is a must. Monday to Friday, 8:00 – 18:00. Sports Card. Medical care. A global team committed to the company values. A dynamic work environment in a dynamically international company. What's on Offer? Opportunity within a company with a solid track record of performance Join a market leader within Other Services A role that offers a breadth of learning opportunities

  • Customer Service Specialist

    vor 8 Stunden

    Bern, Bern, Schweiz SpotOn TA Vollzeit CHF 18'000 - CHF 22'000 pro Jahr

    The Role: Customer Service Specialist – Swiss German Speaker / SchwyzertüütschOffice Based – Katowice*** This Job Opportunity is only offered for candidates living and eligible to work in Poland.Salary: PLN Gross Monthly Salary + Bonus.Client: BPO/Outsourcing Company.Office Based – Katowice,PLJob DescriptionAs a Customer Service Specialist, you will...

  • Customer Service Clerk

    vor 2 Wochen

    bern, Schweiz Teleflex Vollzeit

    About Teleflex IncorporatedAs a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people's lives. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and...

  • Business Analyst

    Vor 4 Tagen

    Bern, Bern, Schweiz GARAIO REM AG Vollzeit CHF 60'000 - CHF 90'000 pro Jahr

    Per sofort oder nach Vereinbarung in Bern oder Zürich %)Business Analyst & Customer Support Specialist (w/m/d)GARAIO REM wurde mit dem Ziel geschaffen, eine ​neue Software-Generation für die professionelle Immobilienbewirtschaftung zu entwickeln. ​Heute ist GARAIO REM mit 80 Mitarbeitenden in Bern, Zürich und Lausanne die modernste...

  • German Content Moderator

    vor 2 Wochen

    Bern, Schweiz Velenosi & Meredith Consulting Vollzeit

    A multinational consulting company is seeking a Content Moderator/Customer Service Specialist fluent in German to join their team in Porto, Portugal. The role involves reviewing user-generated content, assisting users with various inquiries, and enforcing content policies. The company offers a €3000 welcome bonus, comprehensive relocation support, and...

  • Marketing Specialist

    Vor 6 Tagen

    Bern, Bern, Schweiz Monroe Consulting Group Vollzeit

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Marketing Specialist. The role is located in Bern. The Marketing Specialist will be responsible for conducting market research, developing marketing strategies, and supporting sales efforts. The individual will also handle customer service inquiries...

  • Administration Assistant Customer

    vor 4 Wochen

    Bern, Schweiz Verfora AG Vollzeit

    «Hier darf ich Initiative zeigen. Das gefällt mir besonders gut.» Administration Assistant Customer & Sales Service (w/m) 80-100% 1752 Villars-sur-Glâne Verfora AG Espace Mittelland (BE, FR, NE, JU, SO) Vertrieb / Aussendienst Das kannst du bewirken - Administrative Unterstützung der gesamten Sales-Abteilung sowie des Aussendienstes in den Themen...

  • Customer service specialist FR/ALL

    Vor 4 Tagen

    Bern, Schweiz Michael Page International (Switzerland) SA Vollzeit

    Compétences requises Expérience en customer service Français et Allemand ou Anglais courant À propos de notre client Notre client est une entreprise de taille moyenne spécialisée dans le domaine des services financiers. Description du poste Dans le cadre d'une création de poste, vous serez rattaché au sein d'une équipe de 8 personnes. Vos missions...

  • Customer Service Supporter:in

    vor 3 Wochen

    Bern, Schweiz Insel Gruppe Vollzeit

    Arbeiten mit Sinn? Hilf mit, eines der grössten Digitalisierungsvorhaben im Gesundheitswesen zum Erfolg zu bringen. Wir suchen engagierte und motivierte Kolleg:innen, die gemeinsam mit uns Geschichte schreiben und die Insel Gruppe in die Zukunft führen. Im Rahmen einer Neuausrichtung entstehen spannende neue Aufgaben und Herausforderungen - und du kannst...

  • Mitarbeiter/in Customer Service

    vor 2 Wochen

    Bern, Bern, Schweiz SIGMA7 GmbH Vollzeit CHF 25'000 - CHF 40'000 pro Jahr

    Mitarbeiter/in Customer Service 2 Tage alt Angaben zum Job Firma Sie sind ein Sprachtalent und mögen zudem den Kundenkontakt? Für unsere Kunden im Kanton Bern suchen wir laufend motivierte und engagierte Kandidaten im Kundendienst. Bewerben Sie sich noch heute, damit wir Sie bei der Arbeitssuche unterstützen dürfen Aufgaben Betreuung von Kunden per...

  • Systemmanager Customer Service – Hybrid Bern

    vor 1 Tag

    Bern, Schweiz Thales Vollzeit

    Ein führender Technologiekonzern in der Schweiz sucht einen Systemmanager im Bereich Customer Service zur Gewährleistung der Einhaltung von Service-Level-Agreements. Diese anspruchsvolle Rolle umfasst die Koordination zwischen Kunden und dem Customer Service Team sowie die Erstellung notwendiger Anweisungen. Erwartet werden eine technische Ausbildung in...