Customer Service Representative

Vor 4 Tagen


Genf, Genf, Schweiz JobCourier Vollzeit
Job Description

The role of a First Level Technical Support Coordinator at JobCourier involves ensuring customer contact, answering phone calls, and performing remote troubleshooting in multiple languages. This includes handling customer returns, ensuring timely resolutions to customer inquiries, and maintaining accurate records.

  • Handle customer, partner, and subsidiary returns comprehensively.
  • Ensure customer contact via email or phone and find solutions to their needs.
  • Perform first-level technical troubleshooting support to resolve issues remotely.
  • Enter necessary information into the CRM to ensure smooth workflow and maintain good traceability of records.
Key Responsibilities

The ideal candidate will possess strong interpersonal skills, be bilingual in German or Swiss German, have a very good level of French and English, and have experience with ERP and CRM systems. They should also be service-oriented, responsive, flexible, and capable of working efficiently.

  • 3 to 5 years of experience in a similar role.
  • Knowledge of ERP and CRM systems.
  • Bilingual in German or Swiss German, very good level of French and English.
  • Sought-after interpersonal skills.


  • Genf, Genf, Schweiz Express, Inc. Vollzeit

    Customer Service Representative RoleAt Express, we value excellent customer service skills and ability to interact with customers in a friendly and professional manner. As a Customer Service Representative, you will be responsible for resolving customer complaints and issues, as well as promoting our credit and loyalty programs.Benefits:Medical, pharmacy,...


  • Genf, Genf, Schweiz Masterserviceslg Vollzeit

    At Master Services Plumbing, Heating, Cooling, and Drain Cleaning, we believe that our customers are the backbone of a successful business. Our Lake Geneva office is seeking a motivated and dedicated individual to become an entry-level full-time Client Care Representative.What We Offer:A supportive work environment where everyone is valued, respected, and...


  • Genf, Genf, Schweiz ISO - Organisation Internationale de Normalisation Vollzeit

    Marketing and Customer Service Representative:This is an exciting opportunity to work as a Marketing and Customer Service Representative at ISO - Organisation Internationale de Normalisation.About the Role:Support the execution of marketing and commercial initiatives, including meetings and webinars.Conduct preliminary research and analysis to support...


  • Genf, Genf, Schweiz The Fresh Market Vollzeit

    At The Fresh Market, we're passionate about making everyday eating extraordinary for our guests. As a member of our team, you'll play a vital role in delivering this mission by providing exceptional customer service and creating a welcoming shopping experience.We're looking for individuals who share our passion for providing outstanding service and are eager...


  • Genf, Genf, Schweiz Giant Eagle Inc. Vollzeit

    Job OverviewGiant Eagle Inc. is a dynamic retail company seeking highly motivated individuals to join our team as Customer Service Representatives.About UsWe are more than just a food, fuel, and convenience store chain. We're a family of diverse and talented Team Members dedicated to providing exceptional customer experiences.Key ResponsibilitiesMaintain...


  • Genf, Genf, Schweiz Indus Hospitality Group Vollzeit

    Indus Hospitality Group is seeking a highly skilled and customer-focused Guest Services Representative to join our team. As a key member of our front desk operations, you will be responsible for providing exceptional guest experiences through personalized attention, prompt service, and a deep understanding of our brand values.Key ResponsibilitiesProvide...


  • Genf, Genf, Schweiz Indus Hospitality Group Vollzeit

    As a Guest Services Representative with Indus Hospitality Group, you will be part of a dynamic team that is dedicated to delivering exceptional guest experiences. Your primary responsibility will be to provide personalized attention to our guests, ensuring their needs are met and exceeded throughout their stay.Key QualificationsPrior experience in a...


  • Genf, Genf, Schweiz Masterserviceslg Vollzeit

    We're seeking a highly motivated and organized individual to join our team as an Entry-Level Client Care Representative. This is an exciting opportunity to start your career in customer service and work with a dynamic team of professionals.About the Role:As a Client Care Representative, you'll be responsible for providing exceptional customer service and...


  • Genf, Genf, Schweiz Neoenergia SA Vollzeit

    As a key member of our team, you will play a crucial role in ensuring the safe and efficient delivery of electrical services to our customers. In this exciting position as an Electric Field Representative, you will be responsible for planning and executing electric field operations, working closely with our team to identify and address any issues that may...


  • Genf, Genf, Schweiz Masterserviceslg Vollzeit

    At Master Services Plumbing, Heating, Cooling, and Drain Cleaning, we know that high-quality customer service is the backbone of a successful business. That's why our Lake Geneva, WI office is hiring a motivated person to become an entry-level full-time Client Care Representative If you're committed to providing the best customer service possible, keep...


  • Genf, Genf, Schweiz The Fresh Market Vollzeit

    About The Fresh Market:We're dedicated to creating a unique shopping experience for our guests. Our team members play a vital role in helping us deliver on this mission by providing exceptional service and assistance.The Position:We're seeking individuals who can work in various departments, including Deli, Meat & Seafood, Bakery, Grocery, Produce & Floral,...


  • Genf, Genf, Schweiz The Fresh Market Vollzeit

    Company Overview:The Fresh Market's mission is to make everyday eating extraordinary for our guests.Salary Range:The pay range for this position is $15.00 - $17.45 per hour.Job Description:This role involves working in various departments within the store, including Deli, Meat & Seafood, Bakery, Grocery, Produce & Floral, and Front-End.As a sales floor...


  • Genf, Genf, Schweiz Snowboard Dachstein Tauern GmbH Vollzeit

    About the RoleThis is an exciting opportunity to join our team as a Customer Service Supervisor at Snowboard Dachstein Tauern GmbH. In this role, you will be responsible for providing exceptional customer service and ensuring that all customers have a positive shopping experience.Key Responsibilities:Provide outstanding customer service and resolve any...


  • Genf, Genf, Schweiz Christian Louboutin Group Vollzeit

    Customer Service Europe Supervisor - permanent positionWe are looking for our Customer Service Europe team a: Customer Service Europe SupervisorType of contract: permanent contractLocation: GenevaOverview and purpose of the role:Under the leadership and guidance of the Customer Service Management, as Customer Service Supervisor you are responsible for...


  • Genf, Genf, Schweiz Connect44 Teilzeit

    We are looking for a Technical Service Representative to join our team at Connect44 in Geneva.The successful candidate will have excellent technical knowledge and communication skills, as well as proficiency in Chinese (Mandarin).Key Responsibilities:Respond to technical queries and provide timely assistance to staff.Monitor and maintain IT systems,...


  • Genf, Genf, Schweiz Christian Louboutin Group Vollzeit

    Job DescriptionWe are seeking a highly skilled Luxury Customer Service Leader to join our team. As a key member of our customer service department, you will be responsible for providing exceptional customer service experiences to our clients.The ideal candidate will have a minimum of 5-6 years of experience in retail/customer service/ecommerce and previous...

  • Sales Representative

    Vor 7 Tagen


    Genf, Genf, Schweiz Sonar Vollzeit

    About the RoleWe are seeking an experienced Sales Representative to join our team. As a Sales Representative, you will be responsible for prospecting into your territory, identifying customers' buying circles and economic buyers, highlighting product value, driving adoption, and expanding our customer base.You will engage with developers, decision-makers,...

  • Customer Service

    vor 1 Tag


    Genf, Genf, Schweiz International Paper Vollzeit

    International Paper (NYSE: IP) is one of the world's leading producer of renewable fiber-based packaging and pulp.  We create packaging products and quality cellulose fibers products suitable for a wide range of applications.  Cellulose fiber is a sustainable, renewable raw material used in hundreds of products people depend on every day, including baby...


  • Genf, Genf, Schweiz Barclays Vollzeit

    Job OverviewWe are seeking a skilled Client Services Executive to provide exceptional customer service and support to our clients.Key ResponsibilitiesCollaborate with internal stakeholders to deliver personalized solutions for our customers.Enhance our digital capabilities by identifying and implementing innovative technologies.Provide timely and effective...


  • Genf, Genf, Schweiz Christian Louboutin Vollzeit

    The Customer Service Team Leader is accountable for delivering exceptional customer experiences while upholding Christian Louboutin's high-end luxury standards. Key responsibilities include managing day-to-day customer queries, partnering with team members to enhance sales skills, and escalating complaints according to company policy.Key Areas of...