Service Sales and Program Manager, Partnering Business
vor 1 Monat
Are you a seasoned professional looking to make a meaningful impact in the life sciences sector? We're seeking a highly skilled Service Sales and Program Manager to join our Partnering Business team at Tecan.
Your Key Responsibilities- Develop and launch service concepts for new platforms and products in collaboration with customers and internal stakeholders.
- Establish service project plans with clear deliverables and timelines.
- Coordinate and manage stakeholders, including customers, R&D, and external partners.
- Lead regular meetings, manage agendas, document action items, and ensure project documentation.
- Ensure smooth transfer from development to series phase with all relevant parties.
- Lead service contract scope and commercial negotiations related to Service & Aftersales within the Partnering Business.
- Manage customer success for all service-related topics and represent Tecan in quarterly business reviews.
- Provide service sales forecasts in alignment with corporate financial guidelines and manage tactical pricing within existing contracts.
- Master's degree or equivalent in a technical or scientific field.
- Additional qualifications in project management or process management are a plus.
- At least 5 years of relevant experience, including cross-functional R&D projects, customer interactions & management, and service experience.
- Experience in the life sciences sector is advantageous.
- Proficiency in English and German.
- Willingness to travel.
- Strong leadership mentality, excellent communication skills, proactive problem-solving abilities, and expertise in stakeholder management.
- The chance to make it count and have an impact on the world of tomorrow.
- Working in an international and diverse environment.
- The chance to grow your career within the company.
- Feel empowered by our strong and unique company culture.
- Comprehensive compensation and benefits package.
We're looking forward to receiving your application online. Please submit your CV or resume (w/o picture and w/o cover letter, reference letters and diplomas are optional).
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