Customer Support Professional

vor 8 Stunden


Genf, Genf, Schweiz Entreprise anonyme Vollzeit
Job Overview

We are seeking a highly motivated Customer Support Professional to join our team at Entreprise anonyme in Geneva, Switzerland.

About the Role

This is a full-time position that requires strong communication skills, a customer-centric approach, and a willingness to learn and adapt.

The successful candidate will be responsible for providing excellent customer service, handling inquiries, and resolving issues in a professional and timely manner.

Key Responsibilities:
  • Assist asset managers with day-to-day tasks, including transfers, credit card management, and account maintenance;
  • Handle client queries independently via phone or chat, ensuring prompt and accurate responses;
  • Perform other administrative tasks as required, such as data entry and document processing;
Requirements and Qualifications

To be successful in this role, you will need:

  • A background in financial or economic studies;
  • At least 1 year of experience in a related field;
  • Fluent English language skills, with additional languages an asset;
  • Strong customer service skills, with a focus on empathy and problem-solving;
  • Excellent communication and teamwork abilities;
  • Proficiency in Microsoft Office tools, including Word, Excel, and PowerPoint;
  • Ability to work flexible hours and maintain a high level of productivity in a dynamic environment;
Benefits Package
  • 25 days of annual leave;
  • Flexible working hours to suit your needs;
  • 2 Fridays off per month;
  • Monthly lunch allowance;
  • Training and development opportunities to enhance your skills;
  • An attractive pension plan to ensure your financial security;
  • A dynamic and supportive work environment that fosters growth and collaboration;
What We Offer

In return for your hard work and dedication, we offer a competitive salary package, including:

An estimated monthly salary of CHF 4,200 - CHF 5,000 (gross), depending on your experience and qualifications;

A comprehensive benefits package, including health insurance, retirement plans, and paid time off;

Ongoing training and development opportunities to enhance your skills and advance your career;

A dynamic and supportive work environment that fosters growth, collaboration, and innovation;



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