Customer Support Professional
vor 8 Stunden
We are seeking a highly motivated Customer Support Professional to join our team at Entreprise anonyme in Geneva, Switzerland.
About the RoleThis is a full-time position that requires strong communication skills, a customer-centric approach, and a willingness to learn and adapt.
The successful candidate will be responsible for providing excellent customer service, handling inquiries, and resolving issues in a professional and timely manner.
Key Responsibilities:- Assist asset managers with day-to-day tasks, including transfers, credit card management, and account maintenance;
- Handle client queries independently via phone or chat, ensuring prompt and accurate responses;
- Perform other administrative tasks as required, such as data entry and document processing;
To be successful in this role, you will need:
- A background in financial or economic studies;
- At least 1 year of experience in a related field;
- Fluent English language skills, with additional languages an asset;
- Strong customer service skills, with a focus on empathy and problem-solving;
- Excellent communication and teamwork abilities;
- Proficiency in Microsoft Office tools, including Word, Excel, and PowerPoint;
- Ability to work flexible hours and maintain a high level of productivity in a dynamic environment;
- 25 days of annual leave;
- Flexible working hours to suit your needs;
- 2 Fridays off per month;
- Monthly lunch allowance;
- Training and development opportunities to enhance your skills;
- An attractive pension plan to ensure your financial security;
- A dynamic and supportive work environment that fosters growth and collaboration;
In return for your hard work and dedication, we offer a competitive salary package, including:
An estimated monthly salary of CHF 4,200 - CHF 5,000 (gross), depending on your experience and qualifications;
A comprehensive benefits package, including health insurance, retirement plans, and paid time off;
Ongoing training and development opportunities to enhance your skills and advance your career;
A dynamic and supportive work environment that fosters growth, collaboration, and innovation;
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