Brand Ambassador and Community Manager
vor 3 Wochen
About the Role
We are seeking a highly skilled Communication Lead in Support to join our team at Toloka AI. As a key member of our global team, you will be responsible for developing and implementing effective communication strategies to engage with our audience and enhance brand loyalty.
Key Responsibilities
- Develop and execute a comprehensive communication plan to monitor, moderate, and respond to audience comments across various social platforms.
- Manage community interactions and conversations effectively, ensuring a positive and engaging experience for our audience.
- Collaborate with our Social Media Manager to create compelling content that aligns with our brand's voice and goals.
- Analyze engagement data to identify trends and propose action plans to boost brand presence and community satisfaction.
- Work closely with our support, marketing, and product development teams to relay community feedback and ensure brand consistency.
- Organize and participate in events to build community and boost brand awareness.
- Stay up-to-date with digital technology trends and utilize this knowledge to develop community engagement tactics.
Requirements
- Similar experience in a communication or community management role.
- Excellent verbal and written communication skills, with the ability to personalize interactions across diverse platforms.
- Fluency in English and Russian, with the ability to speak, read, and write in both languages.
- Experience in using analytics tools to monitor social media outlets, interpret metrics, and make improvements accordingly.
- Creative thinking with the ability to generate innovative ideas and translate them into actionable engagement tactics.
- Ability to work independently and as part of a team, managing multiple priorities in a dynamic, fast-paced environment.
About Toloka AI
Toloka AI is a global tech company that offers end-to-end data labeling solutions based on the effective combination of public crowd, domain experts, and machine learning. Our solutions are powered by the most diverse global crowd from 100+ countries speaking 40+ languages and extensive experience in the practical application of state-of-the-art models.
We bring together talents from all over the world to form our team of professionals. Our team is globally distributed and works from several locations, including the USA, the Netherlands, Israel, Czech Republic, Serbia, and more. Working at Toloka unlocks the door to being able to work on global projects and our commitment to personal and professional growth.
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