Communication Specialist in Support
Vor 3 Tagen
About the Role
We are seeking a skilled Communication Specialist to join our team at Toloka AI. As a Communication Lead in Support, you will be the voice of our brand across various social platforms, including Discord, Reddit, LinkedIn, and Facebook.
Key Responsibilities
- Monitor, moderate, and respond to audience comments effectively.
- Train and manage communication specialists.
- Create compelling content in collaboration with the Social Media Manager.
- Analyze engagement data and propose action plans to boost brand presence and community satisfaction.
- Collaborate with support, marketing, and product development teams.
- Organize and participate in events to build community and boost brand awareness.
Requirements
- Similar experience in communication and social media management.
- Verbal and written communication skills with an ability to personalize interactions across diverse platforms.
- Fluency in English and Russian.
- Experience in using analytics tools to monitor social media outlets and interpret metrics.
- Creative thinking with the ability to generate innovative ideas.
- Ability to work independently and as part of a team.
About Toloka AI
Toloka AI is a global tech company that offers end-to-end data labeling solutions. We bring together talents from all over the world to form our team of professionals. Our team is globally distributed and works from several locations.
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