Cloud Marketplace Product Content Specialist

vor 4 Wochen


Emmen, Luzern, Schweiz ALSO Vollzeit

About the Role

We are looking for a Product Content Manager to join our team at ALSO. As a Product Content Manager, you will be responsible for creating and maintaining content for our Cloud Marketplace platform.

Key Responsibilities

  • Create and maintain articles in Confluence or other knowledge base tools
  • Create and maintain content in Whatfix, including on-screen guidance flows and beacons
  • Own the Whatfix tool for ALSO Cloud Marketplace, creating content and leading project integration with Confluence
  • Keep content up to date with platform changes and new feature launches
  • Cooperate with teams across Europe to plan new content
  • Create content in English, with the option to translate to French and/or German

About You

  • Experience with managing projects and taking responsibility for content
  • Basic understanding of digital and content creation tools
  • Previous experience in writing technical content, such as troubleshooting guides and step-by-step instructions
  • Experience with knowledge base systems and digital adoption tools
  • Proven troubleshooting skills and excellent communication skills
  • Fluent English, with French and German a plus

We Offer

  • Insight into the cloud business and work with an industry leader
  • Lots of responsibility and the possibility to impact customer support quality
  • Becoming part of an international team
  • Freedom to take responsibility and grow with ALSO

Application Details

Please send your CV, application, and salary expectation to . Include "Product Content Manager" in the subject field.



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