Cloud Marketplace Product Content Specialist
vor 4 Wochen
About the Role
We are looking for a Product Content Manager to join our team at ALSO. As a Product Content Manager, you will be responsible for creating and maintaining content for our Cloud Marketplace platform.
Key Responsibilities
- Create and maintain articles in Confluence or other knowledge base tools
- Create and maintain content in Whatfix, including on-screen guidance flows and beacons
- Own the Whatfix tool for ALSO Cloud Marketplace, creating content and leading project integration with Confluence
- Keep content up to date with platform changes and new feature launches
- Cooperate with teams across Europe to plan new content
- Create content in English, with the option to translate to French and/or German
About You
- Experience with managing projects and taking responsibility for content
- Basic understanding of digital and content creation tools
- Previous experience in writing technical content, such as troubleshooting guides and step-by-step instructions
- Experience with knowledge base systems and digital adoption tools
- Proven troubleshooting skills and excellent communication skills
- Fluent English, with French and German a plus
We Offer
- Insight into the cloud business and work with an industry leader
- Lots of responsibility and the possibility to impact customer support quality
- Becoming part of an international team
- Freedom to take responsibility and grow with ALSO
Application Details
Please send your CV, application, and salary expectation to . Include "Product Content Manager" in the subject field.
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