Employee Benefits Specialist
vor 2 Monaten
Job Title: Employee Benefits Partner
Job Summary:
The Employee Benefits Partner will be responsible for administering a wide range of benefits and entitlements, providing advice on related policies, and handling contentious or complex cases. The incumbent will work under the supervision of the Senior Policy and Employee Benefits Specialist and will be part of the HR Employee Support Services Unit (HRESS).
Key Responsibilities:
- Administer a wide range of benefits and entitlements, promoting client service culture and maximizing the use of enterprise systems and IT tools to increase efficiency and simplify processes.
- Handle contentious or complex cases requiring analysis of facts and interpretation of rules, and convey outcome to staff.
- Provide authoritative advice to other HRMD colleagues on the application and interpretation of HR rules and procedures regarding benefits and entitlements.
- Define, develop and improve business processes, workflows and data insights, participating in the review, evaluation and enhancement of enterprise systems, tools and technologies related to the administration of benefits and entitlements.
- Actively participate in initiatives to streamline the HR client experience by facilitating effective access to the HR Operations Service for leaders, managers and employees.
- Identify and recommend the best opportunities to elevate and ensure a fair employee experience using operational experience, data-driven insights and business acumen.
- Assist with the development of HR rules, policies, guidelines and procedures, notably the Staff Regulations and Rules, the HR Manual and other administrative issuances.
- Respond to queries and surveys on HR policy and operational matters from external partners.
Requirements:
- First-level university degree in human resources management, law, public or business administration, or related field.
- At least six years of relevant professional experience in human resources management, administration, or a related field, of which at least three in an international organization.
- Excellent knowledge of employee benefits in an international organization, preferably within the UN common system.
- Excellent analytical and drafting skills.
- Problem-solving skills.
- Attention to detail.
- Ability to communicate effectively and argue clearly and logically in writing and orally.
- Excellent organizational and time management skills with the ability to work under pressure and respect deadlines.
- Client orientation.
- Tact and discretion.
- Excellent interpersonal skills and ability to maintain effective partnerships and working relations in a multi-cultural environment with sensitivity and respect for diversity.
Language: Excellent knowledge of English (written and spoken). Good knowledge of French (written and spoken) is desirable.
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