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Customer Experience Specialist

vor 2 Monaten


Luzern, Luzern, Schweiz Tibits AG Vollzeit

Job Opportunity at Tibits AG

We are seeking a highly motivated and experienced Service Team Member to join our team at Tibits AG. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities:

  • Provide warm and welcoming service to our guests, ensuring a high level of customer satisfaction.
  • Manage the front-of-house area, including taking orders, serving food and drinks, and handling customer inquiries.
  • Work collaboratively with our kitchen team to ensure efficient service and high-quality food presentation.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Contribute to the development of our menu and services, providing feedback and suggestions for improvement.

Why Join Our Team?

At Tibits AG, we offer a dynamic and supportive work environment, with opportunities for growth and development. As a Service Team Member, you will be part of a close-knit team that is passionate about delivering exceptional customer service and creating a unique dining experience.

Requirements:

  • Previous experience in the hospitality industry, preferably in a similar role.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team.
  • Strong attention to detail and ability to multitask in a fast-paced environment.
  • Flexibility to work varied shifts, including evenings and weekends.