Strategic Digital Customer Experience Leader
Vor 7 Tagen
Welcome to Kanadevia Inova, a global leader in the waste-to-X technology space, where innovation meets sustainability.
We're at the forefront of transforming waste into valuable resources, creating a better future for communities worldwide. Your role as Group Leader of Digital Customer Experience and Integration will play a vital part in driving our digital transformation.
Key Responsibilities- Lead a high-performing team focused on developing and optimizing the digital customer platform, fostering collaboration and innovation.
- Develop a comprehensive digital strategy aligning with business objectives and customer needs, ensuring seamless integration across platforms.
- Serve as a thought leader, driving innovation through idea generation and cross-functional team collaboration.
- Provide leadership in shaping the platform's structure and roadmap, identifying key milestones, and driving continuous improvement.
- Extensive experience in digital platform development, management, and optimization, with a solid understanding of the Waste-to-X business model.
- Strong knowledge of various business applications, including ERP, CRM, EAM/CMMS, PDM, DMS, and CMS.
- 5+ years of experience in a similar role as Leader Digital Customer Experience & Integration.
- University or Master's degree in Engineering, Business, or equivalent education.
- Business fluent in English; proficiency in additional languages is an advantage.
- A challenging role with diverse responsibilities.
- A team-oriented working atmosphere in an international company.
- Personal development opportunities through our own academy.
- The chance to gain insight into various technical disciplines.
- Excellent employment conditions.
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Group Leader Digital Customer Experience
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