Strategic Digital Customer Experience Leader

Vor 7 Tagen


Zürich, Zürich, Schweiz Randstad (Schweiz) AG Vollzeit
Role Overview

Welcome to Kanadevia Inova, a global leader in the waste-to-X technology space, where innovation meets sustainability.

We're at the forefront of transforming waste into valuable resources, creating a better future for communities worldwide. Your role as Group Leader of Digital Customer Experience and Integration will play a vital part in driving our digital transformation.

Key Responsibilities
  • Lead a high-performing team focused on developing and optimizing the digital customer platform, fostering collaboration and innovation.
  • Develop a comprehensive digital strategy aligning with business objectives and customer needs, ensuring seamless integration across platforms.
  • Serve as a thought leader, driving innovation through idea generation and cross-functional team collaboration.
  • Provide leadership in shaping the platform's structure and roadmap, identifying key milestones, and driving continuous improvement.
Requirements
  • Extensive experience in digital platform development, management, and optimization, with a solid understanding of the Waste-to-X business model.
  • Strong knowledge of various business applications, including ERP, CRM, EAM/CMMS, PDM, DMS, and CMS.
  • 5+ years of experience in a similar role as Leader Digital Customer Experience & Integration.
  • University or Master's degree in Engineering, Business, or equivalent education.
  • Business fluent in English; proficiency in additional languages is an advantage.
What We Offer
  • A challenging role with diverse responsibilities.
  • A team-oriented working atmosphere in an international company.
  • Personal development opportunities through our own academy.
  • The chance to gain insight into various technical disciplines.
  • Excellent employment conditions.


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