Customer Experience Consultant

Vor 7 Tagen


Zürich, Zürich, Schweiz Deloitte AG Vollzeit

We're looking for a seasoned professional to lead our Customer Experience Consulting practice. If you have a passion for understanding customer needs and developing innovative solutions, this could be the perfect opportunity for you.

About Deloitte AG

Deloitte AG is a leading consulting firm that helps organizations achieve their goals through strategic advisory services. Our team of experts provides bespoke guidance on customer experience strategy, digital transformation, and organizational design.

You'll work closely with our clients to identify areas of improvement and develop targeted solutions. Your expertise in customer experience strategy, digital marketing, or similar fields will be invaluable in driving business success.

Responsibilities:

  • Lead customer experience consulting projects from start to finish
  • Collaborate with cross-functional teams to develop tailored solutions
  • Conduct market research and competitor analysis to inform client advice
  • Develop and deliver client-facing presentations and reports

Requirements:

  • 3+ years of experience in customer experience strategy, digital marketing, or related field
  • Proven track record of delivering successful projects and exceeding client expectations
  • Excellent communication and interpersonal skills, with ability to work effectively in a team
  • Master's degree in a relevant field (e.g., business administration, marketing)

We offer a competitive salary and benefits package, as well as opportunities for growth and development in a dynamic and supportive environment.



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