Customer Experience Manager

Johnson Controls seeks a seasoned professional to lead its global customer experience measurement and reporting strategy. This leadership role drives the development and execution of a strategic framework to measure and report customer experience performance enterprise-wide.Key ResponsibilitiesDevelop and implement a customer experience measurement approach...

About the JobWe are looking for a skilled Customer Experience Strategist to lead our efforts in creating personalized customer experiences across all touchpoints. As a key member of our team, you will be responsible for developing and executing strategies that drive customer engagement and loyalty.Your Key ResponsibilitiesDevelop and execute customer...

Job Description:As a Customer Experience Strategist at Programmers Force, you will play a pivotal role in shaping the trajectory of our customer success journey. Your mission will be to lead and inspire a team dedicated to delivering exceptional experiences that foster lasting relationships with our customers.Key Responsibilities:Lead with Impact: Oversee...

Technical Customer Experience Manager, SwitzerlandLocation: Alternate LocationArea of Interest: Customer ExperienceJob Type: ProfessionalJob Id: 1429082What You'll Do:Drive adoption of software and services, leading to successful renewals and growth by mitigating renewal risks and increasing customer retention rates.Develop and maintain strong executive and...

About the RoleAs a highly skilled Operations Manager, you will be responsible for supporting the operational unit in meeting customer requirements and needs. You will act as a liaison between the airline customer and the Gate Gourmet operational unit.Main ResponsibilitiesAgree on performance expectations with the commercial team and work with GM/Unit staff...

We are seeking an experienced professional to join our team as an Experience Improvement Manager. The successful candidate will be responsible for developing and implementing a customer experience measurement approach that aligns with business objectives.About the RoleThis leadership role drives the development and execution of a strategic framework to...

Company OverviewCanada Goose is a renowned luxury performance lifestyle brand known for its iconic products and inspirational story. Our mission is to inspire and enable people to thrive in the world outside.Job Title: Assistant Store Manager, ExperienceWe are seeking an experienced retail leader to join our team as an Assistant Store Manager, Experience....

Job Overview: We are looking for a highly motivated Customer Experience Architect to join our Digital Customer Team at On. As a key member of our team, you will be responsible for creating and implementing use cases for coherent customer journeys, working closely with Tech, Data Product Teams, and Data Science as well as Marketing and Customer Experience...

We are looking for a Customer Experience Ambassador to join our team at PermServ AG. As a key member of our organization, you will be responsible for providing exceptional customer experiences across various industries, including fashion, beauty, jewelry, and automobiles.About the PositionIn this exciting role, you will have the opportunity to work with...

As part of the global priority to improve customer experience and brand loyalty, this leadership role drives the measurement and reporting strategy of Johnson Control's customer experience performance enterprisewide. This includes setting, agreeing and executing the strategic framework, approach and management of the global Net Promoter, Customer Experience...

Key ResponsibilitiesWe are seeking a Luxury Watch Specialist to join our team at Compagnie des Montres Longines Francillon SA. As a key member of our sales team, you will be responsible for promoting our luxury watch products to end consumers and contributing to the boutique's overall goals.Your main tasks will include:SalesWelcome and serve all customers...

Job SummaryThe Customer Experience and Operations Manager is a critical role that requires strong leadership and problem-solving skills. You will be responsible for managing the day-to-day operations of the customer service team, ensuring that all tasks are completed efficiently and effectively.You will work closely with the commercial team to develop and...

About ALBA Sourdough PizzaWe're a Swiss hospitality group passionate about creating memorable experiences and strengthening communities worldwide. Our mission is to change the way hospitality is experienced by enabling inclusive hospitality.We aim to shed a new light on the outdated notion of pizza-craftmanship, embracing Italian craftsmanship and...

About the RoleWe are seeking an experienced Manager Customer Service Operations to join our team at gategroup. As a key member of our operations team, you will be responsible for managing our customer service operations and ensuring that we meet our customers' requirements and needs.Main Responsibilities:Manage the customer service operations team to deliver...

ResponsibilitiesThe Service Operations and Customer Management role is a dynamic position that requires a unique blend of technical and interpersonal skills. As a key member of our operations team, you will be responsible for managing the delivery of high-quality customer service to airline customers.You will work closely with the production team to maintain...

Company DescriptionWelcome to Kanadevia Inova, a global innovation leader in the waste infrastructure space, where we believe in creating a sustainable future through technology and innovation. Transforming Waste into ValueAt Kanadevia Inova, we pride ourselves on being at the forefront of waste-to-X technology. We are not just waste managers; we are...

Consultant Customer Experience & Service Design, Deloitte DigitalLocation: ZurichWork Pattern Percentage: 80-100%Shape the future of Switzerland's digital transformationAt Deloitte Digital, our vision is to be at the forefront of value creation by elevating how brands interact with their customers. We combine deep industry focus with strong capabilities and...

About UsMama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations. We're committed to diversity and inclusion, and our ambition is to recruit and promote diverse talent.Job SummaryWe're looking for a seasoned Front Office Manager to oversee the opening of our Mama Shelter Zurich. As the head of the department, you'll be...

About the RoleThe Customer Experience Business Developer role is a critical position within our sales organization. You will be working closely with our customers to understand their business needs and develop tailored solutions to drive growth and profitability.In this role, you will have the opportunity to work with a wide range of customers, from small...

Consultant Customer Experience & Service Design, Deloitte DigitalLocation: ZurichWork Pattern Percentage: 80-100%Shape the future of Switzerland's digital transformationAt Deloitte Digital, our vision is to be at the forefront of value creation by elevating how brands interact with their customers. We combine deep industry focus with strong capabilities and...