Commercial Leader Zürich
vor 2 Wochen
Challenging Opportunity
As a Commercial and CRM Leader, you will be responsible for driving business growth in the Zürich region for Decathlon. With a strong focus on store experience, customer engagement, and digital transformation, this role offers a unique blend of commercial and operational challenges.
Main Responsibilities
Key areas of focus include:
- Developing and executing a store experience strategy to drive conversion rates and customer satisfaction.
- Building and leading a high-performing team to deliver business objectives.
- Collaborating with the supply team to optimize supply chain efficiency and reduce stock shortages.
- Developing and implementing a digital strategy to enhance the customer experience and drive omnichannel sales.
- Leading the development and implementation of a local communication and marketing plan to engage with Zürich customers.
- Building and maintaining relationships with local sport clubs and companies to drive B2B business.
Requirements
To succeed in this role, you will need:
- A strong commercial and operational background, with at least 3 years of experience in a key position.
- Excellent leadership and team management skills.
- Ability to think strategically and drive business growth.
- Strong analytical and problem-solving skills.
- Fluency in English and German, with ability to learn French.
- Passion for sport and customer-centric approach.
What We Offer
As a Commercial and CRM Leader at Decathlon, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering results and driving business growth. You will be part of a collaborative and supportive team, with opportunities for professional development and growth.
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