Head of Customer Engagement
vor 4 Wochen
We are seeking a highly skilled professional to lead the transformation of our CRM program. The ideal candidate will have a deep understanding of CRM program development and implementation, as well as experience in analyzing and improving existing programs.
Customer Lifecycle Model DevelopmentThe successful candidate will be responsible for developing an advanced customer lifecycle model that incorporates key management-relevant characteristics and metrics. This will involve working closely with cross-functional teams to gather insights and develop a comprehensive understanding of our customers.
Customer Acquisition & Sign-UpWe are looking for a professional who can develop and implement effective tactics to attract new customers and drive sign-ups. This will involve creating a seamless onboarding process and ensuring that our customers have a positive experience from the start.
Value EnhancementThe ideal candidate will focus on increasing customer value throughout the lifecycle by creating personalized and targeted campaigns to encourage engagement and spending. This will involve analyzing customer data and developing strategies to drive revenue growth.
Churn Prevention & ReactivationWe are seeking a professional who can design and execute strategies to prevent customer churn and actively drive reactivation of lapsed customers. This will involve analyzing customer data and developing targeted initiatives to retain customers.
Innovation and CollaborationThe successful candidate will drive proactive collaboration with Omnichannel, eCommerce and Marketing departments to develop and introduce new, cutting-edge loyalty approaches. This will involve working closely with cross-functional teams to identify opportunities for innovation and growth.
Campaign Monitoring and EvaluationWe are looking for a professional who can oversee the monitoring, testing, and functional and commercial evaluation of campaigns. This will involve analyzing campaign data and developing insights to inform future marketing strategies.
Budget OversightThe ideal candidate will be responsible for controlling and managing the budget for the department, ensuring effective allocation of resources. This will involve working closely with finance teams to develop and manage budgets.
Leadership and Team DevelopmentWe are seeking a professional who can provide professional and disciplinary leadership to the Loyalty & Platform team, fostering a culture of continuous development and innovation. This will involve developing and implementing leadership strategies to drive team performance and growth.
About JC New Retail AGJC New Retail AG operates as a group company and franchisor of the Peek & Cloppenburg Group, a family-owned fashion company in the textile retail sector. As an integral part of the group, JC New Retail AG integrates innovation and creative ideas with the extensive experience and legacy of a 120-year-old family business. With a focus on the goals of international expansion and digitization, JC New Retail AG coordinates key strategic functions such as procurement, marketing, strategy, IT, supply chain, and other significant areas. The establishment of JC New Retail AG took place in October 2021 in Zug, Switzerland. The corporate strategy consistently emphasizes a clear focus on optimal customer orientation. Through its analytical and strategic orientation, JC New Retail AG plays an important role in the successful transformation of the Peek & Cloppenburg Group's growing international portfolio.
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Head of Omnichannel Engagement
vor 3 Wochen
Zug, Zug, Schweiz JC New Retail AG VollzeitAbout the RoleWe are seeking a highly skilled Head of Omnichannel Engagement to lead our team in driving the integration and execution of Classic Media, Trade Marketing, and eCommerce channels. The ideal candidate will have a strong background in leadership, strategy, and commercial management.Key ResponsibilitiesDevelop and execute omnichannel strategies to...
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Head of Customer Experience
vor 4 Wochen
Zug, Zug, Schweiz JC New Retail AG VollzeitAbout the RoleWe are seeking a highly skilled Head of Customer Experience to join our team at JC New Retail AG. As a key member of our organization, you will be responsible for developing and implementing strategies to enhance customer loyalty and retention.Key ResponsibilitiesDevelop and execute customer loyalty programs to drive engagement and...
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Head of Omnichannel Engagement
vor 4 Wochen
Zug, Zug, Schweiz JC New Retail AG VollzeitYour MissionWe are seeking a highly skilled professional to lead our Omnichannel Engagement Team. As Head of Omnichannel Engagement, you will be responsible for driving the integration and execution of Classic Media, Trade Marketing, and Social Media strategies.Key ResponsibilitiesLead and develop the Omnichannel Engagement Team to drive commercial outcomes...
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Omnichannel Engagement Lead
vor 3 Wochen
Zug, Zug, Schweiz JC New Retail AG VollzeitJob DescriptionWe are seeking a highly skilled and experienced leader to fill the role of Head of Omnichannel Engagement. The successful candidate will be responsible for leading our Omnichannel Engagement Team, driving the integration and execution of Classic Media, Trade Marketing, and other key initiatives.Key ResponsibilitiesLeadership and Strategy:...
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Head of Account Management for AT/CEE Region
vor 4 Wochen
Zug, Zug, Schweiz JC New Retail AG VollzeitYour MissionWe are seeking a highly skilled and experienced professional to lead our marketing efforts in the AT/CEE region. As Head of Account Management, you will be responsible for developing and implementing marketing strategies that drive business growth and customer engagement.Your ProfileProven track record of success in marketing leadership roles,...
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Omnichannel Engagement Director
vor 2 Wochen
Zug, Zug, Schweiz JC New Retail AG VollzeitAbout the RoleWe are seeking a highly skilled Omnichannel Engagement Director to drive our customer experience strategy forward. As a key member of our team, you will be responsible for leading the development and execution of omnichannel engagement initiatives, ensuring seamless customer interactions across all touchpoints.Key ResponsibilitiesLeadership &...
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Omnichannel Engagement Director
vor 2 Wochen
Zug, Zug, Schweiz JC New Retail AG VollzeitAbout the RoleWe are seeking a highly skilled Omnichannel Engagement Director to join our team at JC New Retail AG. In this role, you will be responsible for leading and developing the Omnichannel Engagement Team, driving the integration and execution of Classic Media, Trade Marketing, and other key areas.Key ResponsibilitiesLeadership & Strategy: Lead the...
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Head of Accounting
vor 4 Wochen
Zug, Zug, Schweiz SHL Group VollzeitJob OverviewWe are seeking a highly motivated and experienced accounting professional to join our team at SHL Group. As the Head of Accounting, you will be responsible for leading and developing an international accounting team, overseeing the timely and accurate accounting and consolidation of SHL Group, and ensuring compliance with applicable accounting...
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Head of Produktinhaltsdatenmanagement
vor 1 Monat
Zug, Zug, Schweiz V-ZUG VollzeitV-ZUG Global Commercial ExcellenceV-ZUG Global Sales Excellence ist eine Abteilung innerhalb der globalen Marketing-Organisation, die strategische und operative Projekte initiiert und umsetzt. Ziel ist es, die starke Position von V-ZUG im Heimmarkt Schweiz und International auszubauen.Die RolleAls Head of Produktinhaltsdatenmanagement übernimmst du die...
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Regional Head of People Operations
vor 4 Wochen
Zug, Zug, Schweiz Partners Group VollzeitAbout the RoleWe are seeking an experienced Regional Head of People Operations to manage our HR Europe team. The team is responsible for employee life cycle, talent acquisition, support to business leaders on performance management and employee relations, ensuring compliance with labour laws and regulations, payroll and benefits administration, and...
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Regional Head of People Operations
vor 1 Monat
Zug, Zug, Schweiz Partners Group VollzeitJob Title: Regional Head of People OperationsWe are seeking an experienced and strategic leader to join our HR team as Regional Head of People Operations. This role will be responsible for managing the day-to-day activities of the Regional HR team, implementing process and system enhancements, and providing guidance on HR-related matters.Key...
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Head of Account
vor 3 Wochen
Zug, Zug, Schweiz JC New Retail AG VollzeitYour MissionAs a key member of our team at JC New Retail AG, you will play a pivotal role in driving our marketing efforts across the AT/CEE region. Your responsibilities will include disciplinary management of our transnational marketing unit, serving as the primary point of contact for all marketing planning processes, and strategic involvement in planning...
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Head of Treasury
vor 4 Wochen
Zug, Zug, Schweiz Michael Page - Switzerland VollzeitAbout the RoleThe Head of Treasury will be responsible for building and maintaining Treasury Policy across all locations, ensuring effective and appropriate treasury controls are in place, and developing strategies to optimize the Group's funding structure and ensure compliance with all financial covenants.Key ResponsibilitiesBuild and maintain Treasury...
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Brand and Customer Manager
vor 3 Wochen
Zug, Zug, Schweiz Blueprint Medicines Corporation VollzeitJob Summary: We are seeking a highly skilled Brand and Customer Manager to join our team at Blueprint Medicines Corporation. As a key member of our marketing team, you will be responsible for planning and implementing effective marketing and communication strategies to engage with customers and drive business growth.Key Responsibilities:Develop and execute...
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Head of Pricing and Offer Management
vor 4 Wochen
Zug, Zug, Schweiz SHL Group VollzeitJob OverviewAs the Head of Pricing and Offer Management at SHL Group, you will lead the development and implementation of pricing strategies and business models that align with the company's overall business objectives. You will work closely with Global Sales to ensure that prices and customer proposals maximize revenue growth and profitability, while...
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Head of Quality Swiss Affiliate
vor 1 Monat
Zug, Zug, Schweiz headcount AG VollzeitPositionWir suchen einen erfahrenen Head of Quality, der als fachtechnisch verantwortliche Person (FvP) die Qualität und Compliance eines global führenden Unternehmens im Bereich Allergie-Immuntherapie für die Schweizer Affiliate sicherstellt.AufgabenÜbernahme der Rolle der FvP inklusive Chargenfreigabe gemäß AMBV Art. 18 für den Schweizer...
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Head of Account Management for AT/CEE Region
vor 4 Wochen
Zug, Zug, Schweiz JC New Retail AG VollzeitYour MissionAs the Head of Account Management for the AT/CEE region, you will be responsible for the disciplinary management of our transnational marketing unit. This includes being the account contact/SPOC for all marketing planning processes for the international AT/CEE market in coordination with our global brand marketing team.Your ProfileYou will have a...
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Head of Corporate Reporting and Communications
vor 4 Wochen
Zug, Zug, Schweiz Holcim VollzeitJob SummaryAs the Head of Corporate Reporting and Communications at Holcim, you will lead the company's reporting efforts to position it as a leader in the field of corporate reporting. This role requires a strong understanding of corporate reporting standards and the ability to manage complex projects.Main ResponsibilitiesDevelop and implement a...
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Regional Head of People Operations
vor 3 Wochen
Zug, Zug, Schweiz Partners Group VollzeitAbout the RoleWe are seeking an experienced HR professional to lead our Regional HR Europe team. This team is responsible for managing the entire employee lifecycle, from recruitment to offboarding, as well as providing support to business leaders on performance management and employee relations. The successful candidate will also be responsible for ensuring...
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Regional Head of Human Resources
vor 4 Wochen
Zug, Zug, Schweiz Partners Group VollzeitAbout the RoleWe are seeking an experienced HR professional to lead our Regional HR Europe team. The team is responsible for the employee life cycle, talent acquisition, and support to business leaders on performance management and employee relations. The successful candidate will ensure compliance with labour laws and regulations, payroll and benefits...
