Field Service Project Coordinator
vor 3 Wochen
We are seeking a highly skilled and experienced Field Service Project Engineer to join our team in Lachen, Switzerland. As a key member of our Field Service Operations team, you will be responsible for coordinating the administrative, contractual, technical, and commercial aspects of field service projects.
Key Responsibilities- Coordinate project management and coordination activities, including receiving and reviewing inquiries, performing site surveys, and preparing proposals.
- Assist Service Sales in the selling effort and conduct internal order coordination meetings with dispatching, support engineering, and finance.
- Mobilize labor and material resources for Field Service projects, including coordination and scheduling of subcontractors.
- Monitor purchasing and coordination of subcontractors and goods, track revenue and cost generated by extra work, and perform internal project management using provided tools.
- Promote safety in all work to prevent injury to personnel and equipment, and assist in planning and technical detailing for projects to establish work requirements and promote the sale of additional parts, upgrades, repairs, and field service.
- Initiate technical and commercial debriefings with key stakeholders upon project completion, establish lessons learned, and initiate continuous improvement actions.
- Attend project close-out or lessons learned meetings with customers, and assist in establishing quality and documentation requirements for projects in line with ISO 9001 Quality System.
- Assist finance and Contract Administration with invoicing (both in-process and final), and assist in the collection of money owed when necessary.
- Flag progress billing due dates, and finalize project cost and margin.
- Provide assistance on rotating equipment training programs, and support all department activities as directed by Field Service Operations management.
- Provide feedback to applicable departments to promote the sale of parts, upgrades, repairs, and field service, and assist in other areas as required or requested.
- Bachelor's degree in Engineering, Business Administration, Project Management, or a related field.
- Minimum of 5 years of experience in project management, preferably in field service or a related industry.
- Experience with ISO 9001 Quality System and project management tools (PERT, GANTT charts).
- Proficiency in project management software and tools, strong understanding of contractual, commercial, and technical aspects of projects.
- Strong organizational and multitasking abilities, excellent documentation and report preparation skills, and financial acumen.
- Ability to prepare detailed cost make-ups and track project revenue and expenses, experience in billing, invoicing, and collection processes.
- Excellent communication and coordination skills, ability to work collaboratively with various departments and stakeholders, and customer-focused with the ability to build and maintain strong relationships.
- Strong analytical and decision-making abilities, ability to initiate and implement solutions to project-related issues, and detail-oriented and proactive.
- Independent and capable of making informed decisions, adaptable with a willingness to travel (25% travel requirement), and commitment to promoting safety and quality in all project activities.
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