German Speaking Customer Experience Expert for Mercedes-Benz
vor 2 Wochen
We are seeking a German speaking customer service representative to join our team at Mercedes-Benz, one of the world's most esteemed automobile brands.
As a key point of contact for customer inquiries, you will be responsible for providing exceptional customer experience through various communication channels, including phone calls, emails, and chats.
This is an exciting opportunity to advance your career and work for a multinational company, representing one of the biggest brands worldwide. You will have the chance to develop strong experience and skills while being part of a diverse and inclusive team.
About the Role:- Provide top-notch customer service to clients in German
- Utilize communication skills to address customer requests and resolve issues promptly
- Offer expert advice on car-related matters and provide product information
- Cultivate strong relationships with customers to turn them into happy advocates for the brand
- Fluency in German (mother tongue or near-native level)
- Excellent English language skills (written and spoken)
- Passion for cars and automotive industry is a plus
- Previous experience as a customer support representative is preferred but not necessary
- Strong communication and problem-solving skills
- Able to learn quickly and adapt to new technologies
- Competitive monthly salary: €2,500 - €3,000, depending on qualifications and experience
- Full relocation support to Greece, including accommodation assistance
- Ongoing training and development opportunities to enhance your skills
- Health care benefits and other perks
- The chance to work for a Great Place to Work-Certified Company
- Free online Greek language courses to help you settle in
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