Operational Support Specialist

vor 1 Tag


Zürich, Zürich, Schweiz Banque Pictet & Cie SA Vollzeit
Role Overview

As an Operational Support Specialist in our Zurich office, you will be working in the German Speaking Switzerland Team and will be the point of entry for all operational requests from bankers or clients.

Your key responsibilities include:

  • Administering the end-to-end account-opening process, taking into consideration local regulatory specificities
  • Securing strict follow-up of documentation (e.g. pending items, middle office and R&C lists)
  • Assisting documentation flows (e.g. archiving and processing physical and electronic forms)
  • Procuring KYC information and updating complementary documents in the systems
  • Processing workflow requests in the systems (client codifications, credit card requests, credit lines, pricing exceptions, etc.)
  • Closing coordination with the zone's Business Risk Manager to resolve any risk and compliance matters
  • Leading and organising the prioritisation and remediation of Key Risk Indicators in the team
  • Adjusting to all existing policies and directives and supporting the implementation of new ones, where needed
  • Editing payments and transfers while ensuring call backs are systematically performed


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