Technical IT Support Specialist for Zurich
vor 13 Stunden
We are seeking a highly skilled IT Support Specialist to join our team at BMK Recruitment, based in Zurich. This is a long-term contract opportunity.
Key Responsibilities:- Manage IT incidents by telephone or on-site
- Resolve incidents by prioritizing tasks
- Install and configure workstations, printers, and mobile equipment (tablets and telephones)
- Oversee IT hardware stock management
- Provide technical support for videoconferencing rooms
- Collaborate with internal teams and external service providers
To be successful in this role, you will need:
- A CFC diploma in IT or equivalent qualification
- No less than 3 years of experience in IT support
- In-depth knowledge of Windows systems
- Proficiency in Microsoft tools (Teams and Office 365)
- Familiarity with Apple products (Mac, iPhone, and iPad)
- Prior experience with VIP support is an asset
- Excellent soft skills and communication abilities
- An autonomous and proactive approach
- Fluency in German and English (C1 level), with French being a plus
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