Medical Device Complaint Manager
Vor 2 Tagen
Randstad Professionals is seeking a highly motivated and experienced Medical Device Complaint Manager to join our team. In this role, you will be responsible for managing and investigating complaints related to medical devices, ensuring timely and effective resolution of issues.
About the CompanyWe are a leading staffing agency specializing in placing professionals in temporary and permanent positions across various industries, including healthcare and life sciences. Our company culture values innovation, teamwork, and customer satisfaction.
We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off. Our employees enjoy a dynamic and supportive work environment, opportunities for professional growth and development, and recognition for their contributions to the organization.
Key Responsibilities- Manage and investigate complaints related to medical devices
- Ensure timely and effective resolution of issues
- Collaborate with internal stakeholders to ensure effective resolution of complaints
- Track and trend complaint data to identify areas for improvement
- Bachelor's degree in quality assurance, engineering, life science, or related technical discipline
- Minimum 2 years of experience in quality assurance or compliance audit environment
- Knowledge of medical device standards and regulations (e.g. ISO13485, MDD, EUMDR)
- Experience in medical device manufacturing environment preferred
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