Front Office Supervisor
vor 3 Wochen
Job Summary
We are seeking a highly skilled and experienced Front Office Supervisor to join our team at Marriott International. As a key member of our front office team, you will be responsible for ensuring that our guests receive the highest level of service and that our operations run smoothly.
Key Responsibilities
- Process all guest check-ins, verifying guest identity and form of payment, assigning rooms and activating/issuing room keys.
- Set up accurate accounts for each guest according to their requirements and enter Marriott Rewards information.
- Ensure that rates match market codes, document exceptions, and secure payment prior to issuing room keys.
- Compile and review daily reports, logs, and contingency lists, complete cashier and closing reports, and balance and drop receipts.
- Count and secure bank at the beginning and end of shift, and obtain manual authorizations and follow all Accounting procedures.
- Notify Loss Prevention/Security of any guest reports of theft and assist management in training, evaluating, counseling, motivating, and coaching employees.
Requirements
- High school diploma or equivalent.
- At least 1 year of related work experience, preferably in a supervisory role.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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