Technical IT Solutions Expert

vor 1 Monat


PlanlesOuates, Genf, Schweiz PSiDEO SA Vollzeit
Job Description

We are seeking a highly skilled and passionate Technical IT Solutions Expert to join our team at PSiDEO SA. As an integral part of our infrastructure engineering team, you will be responsible for delivering first and second-level IT support to our international customers.

Your mission will be to provide high-quality services to users, including qualification and resolution of incidents, service requests management, frequent interactions with users by phone, email, and instant messaging, and support in the introduction of new technologies and systems. You will also work closely with our infrastructure engineering team to manage sophisticated Windows infrastructures, deploy OS and applications, and implement various IT solutions related to infrastructure and business applications.

To succeed in this role, you will need to have a strong background in computer science, communication systems, or telecommunication, as well as previous experience in IT support. You should be proficient in technical domains, such as Windows infrastructure management, deployment of OS and applications, and implementation of IT solutions. Excellent communication skills, both technical and non-technical, are essential for this role, as you will need to communicate effectively with clients and colleagues.

You will be required to have a structured and synthetic approach, be willing to constantly learn and progress, and possess a perfect command of English and French, spoken and written. Swiss or European nationality, B, C, G work permit is also a requirement.

Benefits
  • A dynamic and highly motivating environment
  • Opportunities to take responsibilities and contribute to exciting projects
  • Career development possibilities
  • Competitive packages

We offer a strong culture of engineering, innovation, and continuous improvement. If you are a motivated and passionate individual who is looking to develop your skills and expertise in a challenging and rewarding environment, we encourage you to apply for this exciting opportunity.



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