Highly Skilled Technical Support Professional for Scientific Instrumentation

vor 2 Wochen


Schlieren, Zürich, Schweiz Ionplus AG Vollzeit

Job Summary:

We are seeking a highly skilled Technical Support Specialist to join our team at Ionplus AG. This is a unique opportunity to work with cutting-edge scientific instrumentation and provide exceptional customer support to our global clients.

Key Responsibilities:

  • Provide remote and on-site customer support for our customers worldwide
  • Handle and coordinate tickets and reaction times according to SLA requirements
  • Travel to customer sites as needed (up to 30% travel may be required)
  • Commission and acceptance testing of AMS instruments and peripherals worldwide in collaboration with other departments
  • Plan and conduct customer trainings on AMS instruments and peripherals
  • Write and update work instructions, manuals, and test reports

Requirements:

  • BSc or MSc in physics, chemistry, engineering, or a related field
  • 3 years or more of experience with scientific instrumentation, preferably mass spectrometry
  • Experience in GxP environments with instrument qualifications is an advantage
  • Excellent problem-solving and troubleshooting skills
  • Exceptional customer service and communication abilities
  • Ability to work independently and prioritize tasks effectively
  • Very good English skills, German skills are considered an advantage

What We Offer:

  • Flat hierarchies and open-door policy
  • Direct collaboration with all departments
  • Working in a young and dynamic company with production facilities in Switzerland
  • Projects with renowned research institutions and companies around the world


  • Schlieren, Zürich, Schweiz Ionplus AG Vollzeit

    Job SummaryDuties and responsibilities include:Providing technical support for customers worldwide via remote and on-site assistance.Coordinating and handling tickets and meeting SLA requirements.Traveling to customer sites as needed (up to 30% travel may be required).Commissioning and acceptance testing of AMS instruments and peripherals worldwide.Planning...


  • Schlieren, Zürich, Schweiz Ionplus AG Vollzeit

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Ionplus AG. As a key member of our support team, you will be responsible for providing expert technical assistance to our customers worldwide.Key ResponsibilitiesProvide remote and on-site customer support for our customers worldwideCoordinate and manage tickets and...


  • Schlieren, Zürich, Schweiz Ionplus AG Vollzeit

    Job Description:We are seeking a highly skilled Senior Instrumentation Specialist to join our team at Ionplus AG. This is a challenging and rewarding opportunity for an experienced professional to work with cutting-edge mass spectrometry systems.About the Role:The successful candidate will be responsible for providing expert technical support to our...


  • Schlieren, Zürich, Schweiz Ionplus AG Vollzeit

    Key Responsibilities:Deliver exceptional customer support for our global clientele, providing remote and on-site assistance as needed.Coordinate and manage tickets, ensuring timely responses and adherence to Service Level Agreement (SLA) requirements.Travel to customer sites, up to 30% of the time, to commission and test AMS instruments and...


  • Schlieren, Zürich, Schweiz Ionplus AG Vollzeit

    Key Responsibilities:Deliver exceptional remote and on-site customer support to clients worldwide, ensuring timely resolution of issues and exceeding customer satisfaction expectations.Coordinate and manage tickets, adhering to Service Level Agreement (SLA) requirements and driving efficiency in ticket resolution.Travel to customer sites as needed, with up...


  • Schlieren, Zürich, Schweiz professional Vollzeit

    **About the Role**: We are looking for a highly skilled {adjective1} professional with {adjective2} experience in {base_job_title}.**Key Responsibilities**:• Manage and maintain {base_job_description} with a focus on {adjective3} skills and {adjective4} expertise.• Collaborate with the team to achieve {base_job_description} goals and objectives.**What We...


  • Schlieren, Zürich, Schweiz Spectroplast AG Vollzeit

    We are seeking a highly skilled technical professional to join our Sales and Account Management team at Spectroplast AG, as we continue to revolutionize the world of additive manufacturing.About UsSpectroplast AG is a leading company in the field of additive manufacturing, offering innovative solutions for various industries. Our team is comprised of...

  • Finance Professional

    vor 3 Wochen


    Schlieren, Zürich, Schweiz Procter & Gamble Vollzeit

    About the RoleWe are seeking a highly motivated and detail-oriented Finance Intern to join our team at Procter & Gamble.As a Finance Intern, you will have the opportunity to work with our multifunctional teams and gain valuable experience in financial analysis, budgeting, and forecasting.You will be responsible for supporting our financial planning and...


  • Schlieren, Zürich, Schweiz IDEX Corporation Vollzeit

    At IDEX Corporation, we're pushing the boundaries of innovation, and we're looking for a talented Technical Illustrator Specialist to join our Engineering team. As a key member of our team, you'll play a vital role in bringing our designs to life, collaborating closely with engineers, and contributing to the development of cutting-edge products.Our company...

  • Software Engineer

    vor 3 Wochen


    Schlieren, Zürich, Schweiz Zühlke Engineering AG Vollzeit

    As a key member of our team, you will be responsible for developing and maintaining the backend of our enterprise software solutions. Your expertise in Java and ability to design scalable architectures will be essential in ensuring the smooth operation of our systems.We are looking for a highly skilled and experienced Software Engineer to join our team. If...


  • Schlieren, Zürich, Schweiz kollabo AG Vollzeit

    Job Summary: We are seeking a highly skilled {title} to join our team at {company}. The ideal candidate will have a strong background in business and a passion for {description}.Key Responsibilities:{description}{description}{description}About Us: {company} is a leading {industry} company dedicated to providing exceptional products and services. Our team is...


  • Schlieren, Zürich, Schweiz hemotune AG Vollzeit

    About the Role: We are seeking a highly skilled {title} to join our team at {company}. As a {title}, you will be responsible for {responsibility1}. Key Responsibilities:{responsibility2}{responsibility3}{responsibility4}Requirements: To be successful in this role, you will need to have {requirement1} and {requirement2}. About Us: {company} is a leading...


  • Schlieren, Zürich, Schweiz Amavita Vollzeit

    Job Title: Software EngineerAbout the Role:We are seeking a skilled Software Engineer to join our team. The ideal candidate will have a passion for innovation and collaboration, and be able to work effectively in a fast-paced environment. The successful candidate will have strong programming skills and experience in coding and troubleshooting....


  • Schlieren, Zürich, Schweiz Gi Group Zürich Vollzeit

    About the Job:We are seeking a highly skilled Full-Stack Developer to join our team. As a key member of our development team, you will be responsible for designing, developing, and deploying scalable and efficient software solutions.Key Responsibilities:* Design and develop full-stack applications using a range of technologies and programming languages*...


  • Schlieren, Zürich, Schweiz Teleperformance Vollzeit

    Unleash Your Potential in Athens, GreeceTeleperformance is seeking a skilled Content Moderator to join our dynamic team in Athens. As a key member of our social media moderation team, you will play a vital role in ensuring the online community has a positive and safe experience.We offer a competitive salary of €2,500 per month, paid bi-weekly, plus two...


  • Schlieren, Zürich, Schweiz Spectroplast AG Vollzeit

    We are seeking a highly motivated and organized individual to fill the role of Sales and Account Management Professional. This position involves the successful implementation of sales strategies, identification of market potential, and establishment of long-term customer relationships.Key ResponsibilitiesImplement sales strategies to drive business growth...

  • Research Scientist

    vor 4 Wochen


    Schlieren, Zürich, Schweiz Molecular Partners Vollzeit

    We are seeking a skilled Research Scientist to contribute to the advancement of multiple projects in our Cell Line Development team. This role will involve technical and scientific contributions, as well as innovation to improve our Cell Line Development processes.Contribute to the maintenance of an internal cell line bank, including banking of new cell...

  • Technical Illustrator

    vor 3 Wochen


    Schlieren, Zürich, Schweiz IDEX Corporation Vollzeit

    As a valued member of the IDEX Corporation Group, you will be part of SFC KOENIG, an exceptional environment where high-performance teams collaborate and strive for excellence, focusing on improving lives.By joining our team, you will be part of a diverse group of professionals contributing to the company's success.The Job Family is Engineering, and the...


  • Schlieren, Zürich, Schweiz professional Vollzeit

    About the {title} Role{description} is a crucial part of our daily tasks. We are seeking a highly skilled {title} to join our team and contribute to our success. The ideal candidate will have strong {description} skills and be able to work effectively in a team environment.


  • Schlieren, Zürich, Schweiz Teleperformance Vollzeit

    Customer Service Representative for Mercedes-Benz in GreeceWe are seeking a highly skilled Customer Service Representative to join our team in Greece, representing Mercedes-Benz, one of the world's most esteemed automobile brands.As a Customer Service Representative, you will be the primary point of contact for customer requests, utilizing phone calls,...