Highly Skilled Technical Support Professional for Scientific Instrumentation

Job SummaryDuties and responsibilities include:Providing technical support for customers worldwide via remote and on-site assistance.Coordinating and handling tickets and meeting SLA requirements.Traveling to customer sites as needed (up to 30% travel may be required).Commissioning and acceptance testing of AMS instruments and peripherals worldwide.Planning...

Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Ionplus AG. As a key member of our support team, you will be responsible for providing expert technical assistance to our customers worldwide.Key ResponsibilitiesProvide remote and on-site customer support for our customers worldwideCoordinate and manage tickets and...

Key Responsibilities:Deliver exceptional customer support for our global clientele, providing remote and on-site assistance as needed.Coordinate and manage tickets, ensuring timely responses and adherence to Service Level Agreement (SLA) requirements.Travel to customer sites, up to 30% of the time, to commission and test AMS instruments and...

Key Responsibilities:Deliver exceptional remote and on-site customer support to clients worldwide, ensuring timely resolution of issues and exceeding customer satisfaction expectations.Coordinate and manage tickets, adhering to Service Level Agreement (SLA) requirements and driving efficiency in ticket resolution.Travel to customer sites as needed, with up...

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