Technical Sales Support Specialist

Vor 2 Tagen


Basel, Basel-Stadt, Schweiz Basel Precision Instruments GmbH Vollzeit
About Us

Basel Precision Instruments GmbH is a high-tech start-up specializing in ultra-low-noise electronics for quantum research. As a spin-off of the University of Basel, we collaborate closely with the university's quantum and low-temperature research groups.

Our Opportunity

We are seeking an organized and customer-focused Technical Sales Support Specialist to join our dynamic team. This role will play a crucial part in supporting our sales operations by handling customer inquiries, sending offers and invoices, and ensuring timely follow-ups. Additionally, you will be responsible for preparing sales documentation and data sheets to assist our sales representatives.

Key Responsibilities
  • Respond promptly and professionally to customer inquiries to provide product information and address concerns.
  • Prepare and send out accurate and efficient offers and invoices to clients.
  • Proactively engage with customers to ensure their needs are met and gather feedback on products and services.
  • Collaborate with the sales team to create sales materials, presentations, and data sheets.
  • Maintain customer databases and update relevant sales records.
  • Provide administrative support to the sales team as needed.
Requirements

To succeed in this role, you should have:

  • Completed an apprenticeship (KV Lehre) or vocational training in a relevant field.
  • Demonstrated work experience in a sales support or administrative role is advantageous.
  • Proficient in both written and spoken English and German.
  • Strong organizational skills with excellent attention to detail.
  • Excellent interpersonal and communication abilities.
  • Ability to work independently and collaboratively within a team.
What We Offer

We offer:

  • An exciting and challenging work environment.
  • An opportunity to actively contribute to building a start-up.
  • Support and training from our expert team.
  • High potential for personal and career growth.

The estimated salary for this position is €60,000 - €80,000 per year, depending on qualifications and experience.



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