Zurich CRM Functional Consultant

Vor 6 Tagen


Zürich, Zürich, Schweiz TN Switzerland Vollzeit
About the Position

We are seeking a highly experienced Microsoft Dynamics CRM Functional Consultant to join our team in Zurich.

In this role, you will work closely with clients to analyze business needs, design solutions, and implement Microsoft Dynamics 365 CRM for marketing and customer engagement.

Responsibilities
  • Develop functional designs that address business, interface, and performance requirements.
  • Work closely with clients to understand business needs and document requirements.
  • Define functional requirements, oversee data migration, and ensure seamless integration with CRM workflows and external systems.
  • Estimate implementation efforts, conduct solution testing, and assist with user acceptance testing.
  • Lead user and administrator training while providing functional analysis and support.
  • Act as an SME for Microsoft Dynamics CRM, mentoring team members and optimizing system performance.


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