Functional CRM Specialist Zurich

Vor 6 Tagen


Zürich, Zürich, Schweiz TN Switzerland Vollzeit
Job Overview

We are looking for a highly skilled Microsoft Dynamics CRM Functional Consultant to join our team in Zurich.

In this role, you will be responsible for analyzing business needs, designing solutions, and implementing Microsoft Dynamics 365 CRM for marketing and customer engagement.

Key Responsibilities
  1. Client Engagement: Work closely with clients to understand business needs and document requirements.
  2. Solution Design: Develop functional designs that address business, interface, and performance requirements.
  3. Customization & Integration: Define functional requirements, oversee data migration, and ensure seamless integration with CRM workflows and external systems.
  4. Project Execution: Estimate implementation efforts, conduct solution testing, and assist with user acceptance testing.
  5. Training & Support: Lead user and administrator training while providing functional analysis and support.
  6. Expert Advisory: Act as an SME for Microsoft Dynamics CRM, mentoring team members and optimizing system performance.


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