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Retail Project Manager
vor 2 Monaten
We are seeking a highly skilled and experienced Retail Project Manager to join our team at Richemont. As a key member of our International Department, you will be responsible for driving the development and implementation of retail client experience strategies across our global network.
Key Responsibilities- Client Experience Improvement: Define, improve, and scale-up boutique experiences, including digital and analog activations.
- Retail Performance Management: Analyze and monitor worldwide retail metrics, client satisfaction, CRM KPIs, and boutique commercial plans.
- Project Management: Develop, implement, and deploy retail or client experience projects, designing and driving boutique activations.
- Leadership and Collaboration: Lead monthly reviews with market retail counterparts, animate the global retail community, and collaborate with cross-functional teams.
- Education: Master's degree in business or luxury management.
- Experience: Minimum 5 years' experience in retail with boutique and client experience in a leading luxury maison.
- Skills: Proven leadership skills, project management certification, and experience with KPI dashboards and reporting tools.
We are a dynamic and diverse team passionate about luxury retail. As a Retail Project Manager, you will have the opportunity to grow and develop your skills in a challenging and rewarding role. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.
