Concierge Support Specialist
Vor 6 Tagen
Company Overview
Sommet Education is a leading education group in the hospitality and leisure management sector. Our institutions, including Glion Institute of Higher Education (GIHE), offer Bachelor's and Master's degrees to students from around the world.
We are committed to providing our students with a high-quality educational experience that prepares them for successful careers in the industry.
Job Description
The Student Concierge will play a key role in supporting the student community at GIHE. This includes providing administrative support, managing student records, and coordinating various events and activities.
Responsibilities:
- Provide administrative support to students, staff, and visitors
- Manage student records, including updating information and processing requests
- Coordinate student intake and graduation processes
- Manage mail and parcel delivery, as well as sending external mail
- Update inventory to track stock levels of materials needed
- Manage sales of school merchandise and other items
- Handle tuition payments and related communication
- Perform various administrative tasks
- Manage petty cash and ensure accurate record-keeping
- Coordinate shuttle reservations and storage of student belongings
- Work with student data on Academia, Secanda, and Mercury systems
- Order and collect nametags
- Prepare keys and badges for new staff members
- Supervise Student Concierge Trainee and BBA1 students on workshops
- Report on Bulle campus outlets petty cash
Required Skills and Qualifications:
- Commercial CFC, Hospitality or Business qualification or equivalent
- Experience in reception, guest relations, service, or administrative roles
- Experience working with young adults preferred
- Experience in multicultural environments preferred
- Empathetic personality and strong team player skills
- Strong communication and organizational skills
- Service-oriented and independent worker
- Pro-active, flexible, and enthusiastic personality
- Comfortable with Internet, MS Office, and databases
- Fluent in spoken and written English and French
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