Customer Operations Advisor
vor 1 Monat
About the Role:
As a vital member of our Customer Operation Center, you will serve as the primary contact for our clientele, delivering enthusiastic assistance and guidance.
Your Responsibilities:
- Provide exceptional support and advice to our customers, ensuring their needs are met.
- Engage customers with enthusiasm about our offerings and direct them to the suitable departments.
- Maintain professionalism and composure while addressing complex issues.
- Organize appointments and actively contribute to promotional campaigns.
Key Qualifications:
- Previous experience in a customer service environment or contact center.
- A passion for advising and selling products.
- Fluency in German, with additional language skills in French, Italian, or English being a plus.
- Strong interpersonal skills, a good sense of humor, patience, and a positive attitude.
What We Provide:
- Opportunities to influence the direction of Basler Kantonalbank.
- A supportive and relaxed team culture.
- Flexible working hours with the possibility of remote work on certain days.
- A comprehensive benefits package to support your well-being.
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