Digital Health Technology Operations Manager

Vor 7 Tagen


Basel, Basel-Stadt, Schweiz Roche Vollzeit

The Position

At Roche, we are revolutionizing the way we develop personalized medicines for patients through digital health technology. Our team is dedicated to creating community- and regulator-accepted digital endpoints and digital outcomes that redefine the way we measure disease progression in clinical drug trials. We are seeking a skilled Device Operations Manager to drive the digital biomarker device deployment operations, enabling the collection of digital endpoints for multiple disease areas and accelerating the development of novel digital biomarker data insights products.

Job Mission

Our Digital Biomarker Chapter is an integrated team of scientists, technologists, data analysts, and operationalization experts who leverage mobile technologies to collect objective and continuous sensor data from patients in clinical trials. We co-create innovative digital remote monitoring concepts for sensitive and meaningful drug development endpoints, implement them in technology solutions, develop health-related outcome measures with the data, and seek community- and regulatory acceptance of corresponding endpoints.

Your Impact

As the Device Operations Manager, you will:

  • Establish a digital biomarker Device Operations capability in RIS to develop and embed products in clinical trials, supporting clinical trial decision-making across the Roche Pharma portfolio and for external customers.
  • Be responsible for the device operations and deployment of Digital Biomarker products embedded in clinical trials to support decision-making across the Roche Pharma portfolio and for external customers.
  • Organize, lead, and oversee a complex device operations hybrid team across Roche and vendors, focusing on operational efficiency and customer success.
  • Own and drive the evolution of the device operations tooling and processes.
  • Lead and co-develop a vision for the evolution of the device operations strategy.
  • Contribute to the evolution of the RIS D&A Digital Biomarker Operations sub-chapter strategy, roadmap, and portfolio.
  • Evaluate the device operations capability to maximize efficiency and value capture, while ensuring a high level of quality and customer and user satisfaction.
  • Liaise with business and development teams to ensure operational requirements are integrated into the product design and development processes.
  • Prepare and deliver high-profile management presentations on device operations strategy and progress.
  • Drive engaging interactions with internal and external stakeholders to help advance the adoption of the developed solutions.

Your Profile:

  • University degree (MSc. level or above) in engineering, medical or natural science, computer science, business informatics, or similar.
  • 10 years of related experience in the pharmaceutical or other regulated industry, including deployment and operations of digital biomarker devices or other digital health solutions.
  • Proven track record in developing and bringing digital health solutions (including SaMD) to market, including device operations.
  • Substantial experience with the fast lifecycle of mobile applications development and/or deployment.
  • Provable experience leading in matrix setup, recognized for embracing new ways of leading and working, with strengths in coaching and fostering a collaborative environment.
  • Extensive technical background (+10 years' experience in the Informatics/Information Management area) and Software Development Lifecycle.


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