Customer Operations Advisor

vor 1 Monat


Basel, Basel-Stadt, Schweiz Basler Kantonalbank Vollzeit

About the Role:

As a key member of our Customer Operation Center, you will serve as the primary contact for our clients, delivering enthusiastic assistance and guidance.

Your Responsibilities:

  • Provide exceptional support and advice to our clients, ensuring a positive experience.
  • Engage customers with information about our offerings and direct them to the relevant departments.
  • Maintain professionalism while addressing complex inquiries.
  • Organize appointments and actively contribute to promotional initiatives.

Key Qualifications:

  • Previous experience in a customer service environment or contact center.
  • A passion for providing advice and promoting products.
  • Fluency in German, with additional skills in French, Italian, or English being advantageous.
  • Strong interpersonal skills, a good sense of humor, patience, and a positive attitude.

What We Provide:

  • Opportunities to influence the direction of Basler Kantonalbank.
  • A friendly and relaxed team culture.
  • Flexible working hours with the possibility of remote work on certain days.
  • A comprehensive benefits package to support your well-being.


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