Strategic Director of Customer Training and Genesis Operations

Vor 6 Tagen


Aubonne VD, Waadt, Schweiz Intuitive Surgical Vollzeit
Job Title

Vice President Customer Training Genesis Europe UKI

Job Description

At Intuitive Surgical, we are seeking an experienced professional to lead our customer training and Genesis operations in Europe and the UKI region. The successful candidate will be responsible for developing and implementing strategic plans to build and scale robust education and consulting offerings that meet the needs of physicians and care teams.

  • Develop and execute a comprehensive customer training strategy aligned with company goals and business results across the region.
  • Collaborate with General Managers and regional leaders to evolve customer training strategies and installations to best meet specific market demands.
  • Manage regional customer training leadership to ensure training support is properly allocated to meet each region's growing business demands on time and within budget.
  • Oversee the development of training programs at designated training centers and other 3rd party/customer sites to support surgeons' and OR staff members' skill development.

Responsibilities

  • Develop and implement the strategic vision, mission, and goals for the Genesis group in alignment with corporate business objectives.
  • Direct development and execution of transformational consulting solutions that reflect Intuitive Surgical's value as a strategic collaborator with surgeons, OR staffs, hospitals, and healthcare systems.

Requirements

  • Minimum 20+ years managing in the areas of Learning/Best Practice Consulting.
  • Proven ability to think and act strategically in the development and execution of professional education and hospital consulting solutions.
  • Experience integrating technologies into learning and consulting efforts to drive increased efficiency and effectiveness.
  • Experience leading business transformation and change management initiatives.


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