Spa Resource Manager
Vor 5 Tagen
As a key member of the MSC Cruises team, the Spa Planning & Purchasing Specialist plays a crucial role in ensuring the availability of stock in our onboard spas. This involves forecasting and procurement processes to meet customer demands and improve onboard revenue.
Key Accountabilities:
• Analyze sales data and place purchase orders for consumables, retail, and small equipment in line with agreed item life cycles;
• Ensure stock needs onboard each ship are met in terms of quality, quantity, time, and location;
• Liaise with suppliers, accounting, and ships to enhance supply chain processes and avoid invoicing issues;
• Monitor stock levels and propose corrective actions to the Spa Purchasing Manager and Head of Spa as needed;
• Inform ships about upcoming deliveries and follow up on delivery from providers;
• Ensure agencies provide customs documents for delivery;
• Resolve incidents of loading and price verification with ships and providers;
• Create articles in the system using correct data from suppliers and ensure missing or incorrect data is actively corrected;
• Organize and coordinate stock transfers, landing manifests, and returns to vendors;
• Set prices on the system;
• Ensure correct administration of all data in the database.
Qualifications (Skills, Competencies, Experience):
• Fluent English, Italian is a plus;
• Bachelor or Master Degree in Business Economics, Supply Chain, Procurement, or similar;
• Excellent knowledge of Excel, and knowledge of common Business Intelligence packages is an advantage;
• Excellent communication and interpersonal skills;
• Problem-solving;
• Customer-focused;
• Experience in logistics processes;
• Attention to detail.
VISA Requirements (if any):
Eu Passport or Right to work in Switzerland.
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