Customer Retention and Growth Specialist
Vor 6 Tagen
Our cloud-based solutions are used by over 26,000 customers worldwide, and we're committed to innovation and sustainability. We help our customers transform their operations, enhance productivity, and improve customer satisfaction.
You'll serve as the primary point of contact for customer inquiries, escalations, and problem-solving, and collaborate with internal teams to ensure customer needs are met. You'll also analyze customer data to identify opportunities for optimization, upselling, and cross-selling.
To succeed in this role, you'll need at least 3-5 years of experience in customer success, account management, or customer service in a B2B environment, fundamental knowledge of electronic data interchange (EDI), experience in SaaS, logistics, supply chain, or retail from an advantage, excellent written and verbal communication skills in German and English, analytical skills to identify and implement strategic customer solutions, and experience working with ERP/CRM tools.
This is a dynamic and challenging role in a flexible and collaborative environment. You'll have the opportunity to work with key customers and contribute to their success, while also growing your skills and expertise in the field.
-
EDI and B2B Relationship Builder
Vor 6 Tagen
Rheinfelden, Aargau, Aargau, Schweiz The Descartes Systems Group Inc. VollzeitAt Descartes, we're seeking a highly skilled Customer Retention and Growth Specialist to join our team in Switzerland. In this role, you'll be responsible for driving customer retention and growth by building and maintaining strong relationships with our B2B customers.You'll work closely with internal teams to identify customer needs and develop tailored...
-
Customer Growth Representative
vor 16 Stunden
Rheinfelden, Aargau, Aargau, Schweiz Descartes Systems Group VollzeitAre you a sales professional looking for a new challenge? Do you have a passion for the logistics and supply chain industry? If so, we encourage you to apply for the Customer Growth Representative role at Descartes Systems Group.As a key member of our customer-facing team, you will be responsible for developing and maintaining strong relationships with our...
-
Global Customer Advocate
vor 16 Stunden
Rheinfelden, Aargau, Aargau, Schweiz Descartes Systems Group VollzeitDescartes Systems Group is a global leader in logistics and supply chain technology, and we are currently seeking a Supply Chain Success Specialist to join our team. As a key member of our customer-facing team, you will be responsible for developing and maintaining strong relationships with our clients.Your primary focus will be on identifying opportunities...
-
Logistics and Supply Chain Solutions Expert
Vor 6 Tagen
Rheinfelden, Aargau, Aargau, Schweiz The Descartes Systems Group Inc. VollzeitWe're looking for a highly skilled Logistics and Supply Chain Solutions Expert to join our team in Switzerland. As a key member of our customer success organization, you'll be responsible for building and maintaining long-term relationships with our B2B customers, ensuring they maximize the value of our solutions.At Descartes, we're committed to innovation...
-
Senior B2B Customer Success Manager
Vor 6 Tagen
Rheinfelden, Aargau, Aargau, Schweiz The Descartes Systems Group Inc. VollzeitJob OverviewWe're seeking an experienced Senior B2B Customer Success Manager to join our team in Switzerland. As a key member of our customer success organization, you'll be responsible for building and maintaining long-term relationships with our B2B customers, ensuring they maximize the value of our solutions.About DescartesDescartes is a leading provider...
-
Supply Chain Success Specialist
vor 16 Stunden
Rheinfelden, Aargau, Aargau, Schweiz Descartes Systems Group VollzeitWe are seeking a skilled Logistics Account Manager to join our team at Descartes Systems Group. As a key member of our customer-facing team, you will be responsible for developing and maintaining strong relationships with our clients.Your primary focus will be on identifying opportunities for growth and providing tailored solutions to meet the evolving needs...
-
Logistics Account Manager
vor 16 Stunden
Rheinfelden, Aargau, Aargau, Schweiz Descartes Systems Group VollzeitDescartes Systems Group is a leader in logistics and supply chain technology. As a Global Customer Advocate, you will play a crucial role in building strong relationships with our customers.Your primary responsibility will be to develop and maintain healthy customer relationships by providing exceptional support and guidance. This includes being proactive in...
-
Customer Success Manager
vor 21 Stunden
Rheinfelden, Aargau, Aargau, Schweiz Descartes Systems Group VollzeitDescartes Unites the People and Technology that Move the WorldThe need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where...
-
Customer Success Manager
Vor 2 Tagen
Rheinfelden, Aargau, Aargau, Schweiz The Descartes VollzeitDescartes Unites the People and Technology that Move the WorldThe need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people...
-
Customer Success Manager – B2B/EDI
Vor 6 Tagen
Rheinfelden, Aargau, Aargau, Schweiz The Descartes Systems Group Inc. VollzeitDescartes Unites the People and Technology that Move the WorldThe need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where...
-
Team Lead Qa Compliance And Services
Vor 7 Tagen
Rheinfelden, Aargau, Aargau, Schweiz Tillotts Pharma AG VollzeitTo be located at our HQ in Rheinfelden, we are looking for a Team Lead in QA Compliance and ServicesTeam Lead QA Compliance and Services 100%Chemistry / Pharma / BiotechnologyRheinfeldenYour key responsibilitiesLeadership of the QA Compliance and Services teamEnsure readiness for regulatory inspections and customer audits, coordination and preparation of HA...
-
Team Lead QA Compliance and Services
Vor 2 Tagen
Rheinfelden, Aargau, Aargau, Schweiz Tillotts Pharma AG VollzeitTo be located at our HQ in Rheinfelden, we are looking for a Team Lead in QA Compliance and Services Team Lead QA Compliance and Services 100% Chemistry / Pharma / Biotechnology Rheinfelden Your key responsibilitiesLeadership of the QA Compliance and Services teamEnsure readiness for regulatory inspections and customer audits, coordination and preparation of...
-
Halal Compliance Specialist
vor 1 Tag
Rheinfelden, Aargau, Aargau, Schweiz Halal Certification Services VollzeitWe are seeking a highly qualified Technical Auditor to join our team in Switzerland, Germany, France, Italy, and Spain.About the RoleThe ideal candidate will perform audits of halal food, pharma, and cosmetic facilities, supply chains, and related processes to ensure compliance with relevant halal and quality standards (e.g., OIC/SMIIC, GSO, SJPH, etc.).Key...
-
Rheinfelden, Aargau, Aargau, Schweiz Carlsberg VollzeitWe are looking for an experienced technician for the automation department in our brewery.Our task is to ensure smooth operation of our production lines and guarantee high-quality products for our customers.Your responsibilities:You will be responsible for troubleshooting and maintaining electrical systems and machinery.You will perform routine maintenance...
-
Office & Custom Assistant (M/w/d)
vor 2 Wochen
Rheinfelden, Schweiz MyCargpGate AG VollzeitMyCargoGate Group is a leading logistics company specializing in cross-border eCommerce, headquartered in Switzerland with subsidiaries in Germany and Spain. With 95% of our business dedicated to customs clearance, we are at the forefront of ensuring seamless global trade operations. We are looking for an **Office & Custom Assistant** **(m/w/d) - 100%**to...
-
Customer Operations Manager
vor 1 Woche
Kanton Aargau, Schweiz Eriks VollzeitRole: Customer Operations Manager Location: Cumbernauld, Central Belt ABOUT THE ROLE - To maintain an ongoing relationship with selected customers and sales staff. - Leadership, management, and development of team on site - Complete ownership of the customer relationship - Driving the highest standards of Health & Safety, the team and best practice across...
-
Customer Success Manager
vor 1 Woche
Rheinfelden, Schweiz Descartes Vollzeit**Descartes Unites the People and Technology that Move the World** The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people...
-
Customer Success Manager
vor 2 Wochen
Rheinfelden, Schweiz Descartes Vollzeit**Descartes Unites the People and Technology that Move the World** The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people...
-
Customer Success Manager
vor 4 Wochen
Rheinfelden, Schweiz Descartes Systems Group VollzeitDescartes Unites the People and Technology that Move the WorldThe need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where...
-
Sales person
vor 1 Woche
Rheinfelden, Schweiz a. hartrodt (Schweiz) AG Vollzeita. hartrodt Switzerland is offering a full time position for a sales person at our location in Basel (Rheinfelden) or Zurich (Kloten).We are an international sea and airfreight forwarding company headquartered in Hamburg with more than 2,000 employees worldwide who work for us in over 80 of our own offices in 100 countries. With their help, we have been...
-
Customer Success Manager – B2B/EDI
vor 3 Wochen
Rheinfelden, Schweiz The Descartes Systems Group Inc. VollzeitDescartes Unites the People and Technology that Move the WorldThe need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where...
-
Customer Success Manager
vor 2 Wochen
Rheinfelden, Schweiz TN Switzerland VollzeitSocial network you want to login/join with:Client:The DescartesLocation:Job Category:Customer ServiceJob Reference:0d655b62e868Job Views:2Posted:14.03.2025Expiry Date:28.04.2025Job Description:Descartes Unites the People and Technology that Move the WorldThe need for efficient, secure, and agile supply chains and logistics operations has become ever more...
-
On-Site IT Service Specialist 80
vor 4 Wochen
Baden, Aargau, Switzerland Hitachi Energy AG VollzeitJob Description As a global leader in power semiconductors, we offer one of the most diverse product portfolios including thyristors, diodes, GTOs, IGCTs, IGBTs and MOSFETs recognized by industry, power transmission & distribution, mobility, renewable energy for their ultimate in quality and reliability. As an on-site IT Support Specialist, you are the...
-
IT Support Specialist
vor 2 Wochen
Rheinfelden, Schweiz Atlas Copco VollzeitOur solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.Join us on our journey for a better tomorrow.Responsibilities:Verantwortlich für die Unterstützung von...
-
Cleaner
vor 4 Wochen
Rheinfelden, Schweiz Batmaid VollzeitBatmaid is the leading cleaning company for private individuals in Switzerland with over 55,000 customers.We are constantly looking for experienced and reliable employees for a part-time contract. At Batmaid, you will be hired on a permanent contract and can choose the locations and times of your work (minimum 3 half days).Tasks:Home cleaning (office...
-
Ict Leiter
vor 2 Wochen
Rheinfelden, Schweiz Staatsanwaltschaft Basel-Stadt VollzeitDo you want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You'll be part of an entrepreneurial, high-growth environment of 300,000 employees. Our dynamic organization allows you to work across functional...
-
Management Assistant
vor 3 Wochen
Rheinfelden, Schweiz Tillotts Pharma AG VollzeitOur highly motivated Management Support Team, based at the HQ in Rheinfelden (AG), is looking for a **Management Assistant (80-100%)** **Your Tasks** Support various Tillotts Pharma departments and the members of the Management Committee in the following areas: - General administrative support (including ad-hoc requests) - Support with PowerPoint...
-
Rheinfelden, Schweiz Moebelmarkt Dogern VollzeitSalesperson for Furniture & Furnishings / Furnishing Consultant (m/f/d) – 80-100 %Telephone and written contact with customers and suppliersWhat you bring with you:You are friendly, extroverted, communicative and enjoy dealing with people. You enjoy working in a team and have a talent for sales. You have completed an apprenticeship. Independent and careful...
-
Part-time Accounts Payable Clerk
vor 3 Wochen
Rheinfelden, Schweiz a. hartrodt (official) VollzeitWe are an international sea and air freight forwarder with headquarters in Hamburg and more than 2,000 employees worldwide who work for us in over 100 of our own offices in 80 countries. With their help, we have been offering our customers first-class logistics solutions from a single source since 1887.Their performance stands for our name - for customer...
-
Elektriker/Automatiker (m/w/d)
vor 2 Wochen
Rheinfelden, Schweiz Carlsberg Group VollzeitCarlsberg recognised as a World Best EmployerCarlsberg CultureTHIRSTY FOR MORE? TOP 3 REASONS WHY EMPLOYEES WORK HEREWe have a passion for performance and take pride in living up to our commitments. We value high performing & inclusive teams that go the extra mile! We’re a team; wherever you are in the organisation, you will go beyond your job title to...
-
Senior Cyber Security Consultant 80-100%,
vor 2 Wochen
Rheinfelden, Schweiz IT Di-Visions AG VollzeitPosition: Scientific Business Analyst (f / m / d) – pharma / data / Jira / whiteboarding / labsProject:For our customer, a big pharmaceutical company in Basel, we are looking for a highly qualified Scientific Business Analyst. Your primary focus will be to assess the gaps between an innovative molecule management request platform (in-house development) and...
-
Head of R&D Semiconductor Chip 80 – 100%
vor 4 Wochen
Lenzburg, Aargau, Switzerland Hitachi Energy AG VollzeitThe opportunity At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of...
-
R&D Technician 80
vor 4 Wochen
Lenzburg, Aargau, Switzerland Hitachi Energy AG VollzeitAs a global leader in power semiconductors, we offer one of the most diverse product portfolios including thyristors, diodes, GTOs, IGCTs, IGBTs and MOSFETs recognized by industry, power transmission & distribution, mobility, renewable energy for their ultimate in quality and reliability. As an R&D Technician, you will be a key player in the development...