Soft Services Operations Manager Geneva

vor 1 Woche

Meyrin, Genf, Schweiz DSM Vollzeit

About DSM

\DMS is a Swiss-Dutch company listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to lifeTM every day, everywhere, for billions of people.

A Day at DSM

We are looking for a highly driven and motivated Soft Services Operations Manager to join our team in Geneva, Switzerland. As innovators in nutrition, health, and beauty, we reinvent, manufacture, and combine vital nutrients, flavors, and fragrances for the world's growing population to thrive. Our comprehensive range of solutions, using natural and renewable ingredients and renowned science and technology capabilities, help us create what is essential for life, desirable for consumers, and more sustainable for the planet.

The Role

As a Soft Services Operations Manager, you will be responsible for ensuring a consistent soft services delivery in all our Geneva sites (Satigny & La Plaine) for non-manufacturing spaces. You will drive and lead external providers, ensuring a consistent approach so they can act as centre of excellences in soft services, cleaning, catering, and event management. Your key responsibilities will include:\
  • Define and implement Services Strategy and infuse innovative and hospitality mindset contributing to improve the employee and client experience onsite and the attractiveness of dsm-firmenich.\
  • Manage space optimization and transformation projects (in a context of hybrid working) with the right level of communication and change management.\
  • Measure and follow up service delivery, propose service improvements and lead providers toward excellence, cooperate with site lead, hard services, and labs service leads to ensure an integrated facility management and workplace experiences across all our Geneva non-manufacturing sites.\
  • Act as a force of propositions in our Group Real Estate & Workplace Management structure, understand its challenges, work with site and labs leads as well as hard services managers and enroll/engage external providers to deliver a unified and consistent service delivery in our sites.\
    • Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur

You Bring

You will have a BSc/MSc in Hospitality management (EHL), Facility management, Event management, or equivalent, with +10 years of relevant experience in hospitality services (events, catering, hotel industry). You will also have strategical thinking in designing soft/hospitality services delivery and event management. Proven capacity to measure (KPI), monitor, and follow internal and external customer satisfaction along with a strong business and operational mindset. Continuous improvement mindset with track records of framework deployment with processes and procedures to deliver high service delivery level in both soft services and event management. Ability to lead change management, communicate, and deliver a consistent message to diverse internal and external stakeholders. Act as a Community Manager with the ability to deal with key stakeholders and foster a campus mindset for our Geneva corporate centre. English & French fluent (C1).\

About the Salary

The estimated salary for this role is around CHF 80,000 - CHF 100,000 per year, depending on your experience and qualifications. This figure includes a base salary plus benefits such as pension plans, health insurance, and paid time off.

  • Soft Services Lead

    vor 1 Monat

    Meyrin, Genf, Schweiz DSM Vollzeit

    Job Title – Soft Services & Events LeadLocation – Geneva, SwitzerlandJob Model – On-siteWe are seeking a highly motivated and driven Soft Services & Events Lead to join our team in Geneva, Switzerland.As a Soft Services & Events Lead, you will be responsible for ensuring a consistent soft services delivery in all our Geneva sites, driving and leading...

  • Soft Services Lead

    vor 3 Wochen

    Meyrin, Genf, Schweiz DSM Vollzeit

    About DSMAs a Swiss-Dutch company, DSM is a global leader in nutrition, health, and beauty. We innovate, manufacture, and combine vital nutrients, flavors, and fragrances for the world's growing population to thrive.About the JobWe are seeking a highly motivated Soft Services Lead to join our team in Geneva, Switzerland.Key Responsibilities:Ensure consistent...

  • Logistics Operations Manager

    vor 2 Wochen

    Meyrin, Genf, Schweiz Richemont Vollzeit

    Job OverviewWe are seeking a highly skilled Logistics Operations Manager to join our team at Richemont. In this role, you will be responsible for leading the logistics operations team and ensuring the smooth implementation of strategic plans.About YouYou have a minimum of 4 years of experience in SAP EWM implementations and proven experience in managing...

  • Chief Financial Management Specialist

    Vor 5 Tagen

    Meyrin, Genf, Schweiz Orange Business Services Vollzeit

    We are seeking a Chief Financial Management Specialist to join our team at Orange Business Services in Geneva. This is an exciting opportunity for an experienced accountant to work on various financial tasks, manage accounting processes, and collaborate with the team to optimize these processes.About the RoleThe ideal candidate will have a minimum of 3-5...

  • Industrialization Operations Manager

    Vor 5 Tagen

    Meyrin, Genf, Schweiz GF Machining Solutions SA Vollzeit

    About the RoleWe are seeking an experienced Industrialization Manager to join our team at GF Machining Solutions SA.Key Responsibilities:Gather requirements for product quality improvements and collaborate with the Quality Manager to determine the need for product modifications or quality cards.Create product modifications in collaboration with internal...

  • Aviation Service Liaison

    vor 2 Wochen

    Meyrin, Genf, Schweiz Albinati Aeronautics Vollzeit

    Company OverviewAlbinati Aeronautics is a well-established company based in Geneva, operating under both Swiss and Maltese AOCs. We specialize in the charter, management, and trade of business jets.The company offers a unique opportunity to launch your career in the exciting fields of business aviation and luxury services.

  • CRM Systems Specialist

    vor 3 Wochen

    Meyrin, Genf, Schweiz Orange Business Services Vollzeit

    Job SummaryOrange Business Services is seeking a skilled CRM consultant to join our Customer Experience team. As a CRM consultant, you will play a pivotal role in driving the effective use of CRM tools to enhance customer engagement and drive business growth.Key ResponsibilitiesAs a CRM consultant, your primary responsibilities will include:Voice of...

  • Aviation Professional Falcon 6X Pilot

    Vor 5 Tagen

    Meyrin, Genf, Schweiz Albinati Aeronautics Vollzeit

    Job Title: Senior First Officer - Falcon 6XAbout the Role:We are seeking an experienced First Officer to join our team at Albinati Aeronautics, a well-established Geneva-based business aviation company.The successful candidate will have a strong background in flight operations and a passion for delivering exceptional service to our clients.Key...

  • Store Construction Manager

    vor 3 Wochen

    Meyrin, Genf, Schweiz VisilabGroup Vollzeit

    The VisilabGroup seeks a highly skilled Store Construction Manager to oversee the coordination and supervision of store fitting projects from feasibility and cost assessment to completion and store opening.Responsibilities:Store Construction:Coordinate and communicate with project stakeholders to ensure timely and budget-friendly execution.Develop store...

  • Chef de Rangement Hôtelier

    vor 3 Wochen

    Meyrin, Genf, Schweiz Mercure Hotel Geneva Airport Vollzeit

    Maître d'Hôtel (STARS)Mercure Hôtel Geneva AirportMaître d'Hôtel (STARS)Temps pleinSous la responsabilité de l'exploitation hôtelièreAvec expérience professionnelle#be_a_triSTARTon individualité est ce qu'on apprécie le plus. Ici, tu n'es pas juste un membre de l'équipe – TU es une partie essentielle de notre chemin vers l'avenir. On s'engage...

  • Aviation Customer Service Representative

    Vor 5 Tagen

    Meyrin, Genf, Schweiz Albinati Aeronautics Vollzeit

    Company Overview: Albinati Aeronautics is a well-established company based in Geneva, specializing in the charter, management, and trade of business jets.Job Summary: We are seeking a motivated Aviation Customer Service Representative to join our team. This role involves engaging with clients, coordinating services, liaising with stakeholders, and monitoring...

  • Investment Analyst

    vor 2 Wochen

    Meyrin, Genf, Schweiz Lombard Odier Vollzeit

    We are seeking a highly skilled Investment Analyst to join our growing Private Assets team in Geneva. This is an exciting opportunity for a motivated individual to work closely with our Investment team and contribute to the success of Lombard Odier.Job SummaryThe Investment Analyst will be responsible for processing investment deal flow, analyzing new...

  • Corporate Aviation Attendant

    vor 4 Wochen

    Meyrin, Genf, Schweiz Albinati Aeronautics Vollzeit

    At Albinati Aeronautics, a leading Geneva-based business aviation company, we are seeking a highly motivated and experienced VIP Flight Attendant to join our team in Nice, France.Candidate RequirementsMinimum of 5 years experience in corporate aviation with owner\'s families and charter operationsHospitality, culinary or restaurant management school diploma...

  • Hôte de Soirée

    vor 2 Wochen

    Meyrin, Genf, Schweiz Mercure Hotel Geneva Airport Vollzeit

    Nous recherchons un hôte expérimenté pour rejoindre notre équipe au Mercure Hotel Geneva Airport !Campus Hôtellerie et GastronomieL'hôte est la personne qui accueille les clients avec chaleur et ouverture. Il/Elle est passionné par la gastronomie et a une attitude sympathique.Rôle principal : Accueil des clients, animation des espaces de...

  • VIP Flight Attendant: Corporate Aviation Expert

    vor 3 Wochen

    Meyrin, Genf, Schweiz Albinati Aeronautics Vollzeit

    In our dynamic team at Albinati Aeronautics, we're actively seeking two highly skilled and motivated VIP Flight Attendants to join our Nice-based team. As a renowned Geneva-based business aviation company, we pride ourselves on delivering exceptional service and unparalleled expertise in aircraft management, charter flights, and the sale & acquisition of...

  • Senior Financial Manager

    vor 3 Wochen

    Meyrin, Genf, Schweiz Orange Business Services Vollzeit

    Job Role: Senior AccountantWe are seeking a skilled Senior Accountant to support our Swiss entities. The ideal candidate will have expertise in SAGE 50 accounting software, proficiency in Excel, and fluency in both English and French, with German being a plus.Key Responsibilities:Manage general accounting and perform daily tasks efficiently, including...

  • Senior Manager of Project Delivery

    Vor 5 Tagen

    Meyrin, Genf, Schweiz DSM Vollzeit

    We are seeking a Senior Manager of Project Delivery to join our Ingredients team at DSM in Geneva, Switzerland.The ideal candidate will have a proven track record of delivery in Project Management (PMI or PRINCE2 certification preferred) and be able to define fact-based project performance KPIs.This is a hybrid role that involves deploying and enforcing...

  • Serveur(se) Stagiaire

    vor 3 Wochen

    Meyrin, Genf, Schweiz tristar GmbH Vollzeit

    Description du posteL'entreprise Tristar GmbH recherche un Serveur(se) Stagiaire pour rejoindre son équipe à l'Hôtel Mercure Geneva Airport.ResponsabilitésAccueillir les clients de manière chaleureuse et ouverteFournir un service de qualité dans les différents points de vente de l'hôtelContribuer à un processus opérationnel efficace et...

  • Customer Service Liaison

    vor 3 Wochen

    Meyrin, Genf, Schweiz Albinati Aeronautics Vollzeit

    Key Responsibilities:As a Customer Service Advisor at Albinati Aeronautics, you will engage with clients to receive flight requests and coordinate with the Flight Operations department. You will also arrange additional luxury services based on customer needs, liaise with stakeholders, and monitor processes to ensure timely completion.Requirements:To be...

  • Industrial Technology Expert for Manufacturing Operations

    vor 2 Wochen

    Meyrin, Genf, Schweiz Richemont Vollzeit

    The Industrial Technology Expert for Manufacturing Operations role at Richemont's Group Technology Product Domain "Operations & Services" offers a unique opportunity to drive digital transformation and excellence in production processes.As a key member of the Digital Manufacturing Product Team, you will work closely with Business Consultants to provide...