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Operations Associate, Zurich

vor 2 Monaten


Zürich, Zürich, Schweiz Lime Vollzeit
About the Role

We are seeking a highly motivated and detail-oriented Operations Associate to join our Zurich team. As a key member of our operations team, you will be responsible for enhancing our fleet, coordinating our teams in the warehouse and in the field, and providing local support to our riders.

Key Responsibilities
  • Hire, train, and develop a team of mechanics and fleet support staff to ensure the efficient deployment and retrieval of our shared electric vehicles.
  • Design and implement a safe, compliant, and efficient warehouse environment that supplies a fully operational fleet of vehicles for Zurich.
  • Develop and implement new processes and best practices to drive operational excellence within the warehouse.
  • Collaborate with cross-functional teams to identify expansion opportunities within your region.
  • Define and monitor key performance indicators (KPIs) to measure the profitability, revenue, and operational performance of your market.
  • Provide complaint management and customer incident investigation support.
  • Partner with the local government relations representative to manage key legal, regulatory, and safety issues.
  • Maintain positive relationships with customers, regulators, city officials, employees, and Lime management.
  • Collaborate with engineering and product teams to drive local initiatives for revenue growth.
About You
  • 1-3 years of professional work experience, preferably in operations or logistics.
  • Experience leading teams or groups is a plus.
  • Demonstrated expertise in the Zurich region and ability to anticipate operational needs and challenges.
  • Grit and an entrepreneurial spirit with the ability to work in a warehouse environment.
  • High-energy and sound decision maker with the ability to make data-driven decisions with a cost-focused mindset.
  • Fluent verbal and written English and Swiss German language skills. French language skills are a bonus.
  • Familiarity with Excel and Google Sheets, with the ability to navigate and draw inference from data.
  • Excellent communication and stakeholder management skills.
  • Clean driving license.
Why Lime?

Lime is a global community of smart, caring, talented individuals working together to deliver world-changing results. We offer competitive salaries, performance-based annual bonuses, and pre-IPO equity. Our benefits and perks vary depending on the nature of your employment and country of residence. Terms and conditions may apply.

We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and globally diverse team, which includes individuals with different backgrounds, abilities, identities, and experiences.