Operations Associate, Zurich

vor 4 Wochen

Zürich, Zürich, Schweiz Lime Vollzeit
Operations Associate

We are seeking a highly motivated and detail-oriented Operations Associate to join our Zurich team. As an Operations Associate, you will play a critical role in enhancing our fleet, coordinating our teams in the warehouse and in the field, and being the local eyes and ears on the ground to understand the local needs of our riders.

Key Responsibilities:

* Hire, train, and provide coaching to all levels of Mechanics and Fleet Support positions responsible for deploying and retrieving our shared electric vehicles
* Build a safe, compliant, and efficient warehouse environment that supplies a fully operational fleet of vehicles for Zurich
* Define new processes and best practices to drive operational excellence within the warehouse
* Partner cross-functionally on operations projects that result in identifying expansion opportunities within your region(s)
* Define and monitor KPIs that measure the profitability, revenue, and operational performance of your market(s)
* Provide complaint management and customer incidents investigation support
* Partner with the local Government Relations representative to manage key Legal, Regulatory, and Safety issues
* Maintain positive relationships between customers, regulators/city officials, employees, and Lime management
* Collaborate with Engineering and Product teams to drive local initiatives for revenue growth

Requirements:

* 1-3 years of professional work experience; ideally 1+ year of experience within an Operations or Logistics position
* Experience leading teams or groups preferred
* Demonstrated expertise with the Zurich region and ability to anticipate operational needs and/or challenges within this area
* Grit and an entrepreneurial spirit with the ability to work in a warehouse environment
* High-energy and sound decision maker with the ability to make data-based decisions with a cost-focused mindset
* Fluent verbal and written English & Swiss German language skills. French language skills would be a bonus.
* Familiarity with Excel and Google Sheets (Tableau & SQL knowledge would be a bonus) with the ability to navigate and draw inference from data
* Excellent communication and stakeholder management skills
* Clean driving license

Why Lime?

When you join Lime, you join a global community of smart, caring, talented individuals working together to deliver world-changing results; striving to create an experience that enables Limers to do their best work. Here are some ways we support and invest in our team:

* Competitive salaries, performance-based annual bonus, and pre-IPO equity
* Health and wellness offerings for all team members starting day one including access to top-tier fitness and mindfulness apps
* Flexible vacation policies with ample paid holidays tailored to country of residence
* Fully-paid leave following the birth or adoption of a child and financial, medical, and educational support for Limers pursuing parenthood
* Support for retirement and financial goals with unlimited access to financial advisors
* Unlimited, complimentary use of our vehicles in hundreds of cities around the world
* Professional growth opportunities through quarterly learning days and top-tier tools
* Opportunities to connect across teams and locations to network, socialize, and volunteer
* Culture of belonging with Employee Resource Groups that engage and promote cultural awareness and DEI training across all functions
* Consistent recognition of great work through meaningful rewards and career advancements

Benefits and perks vary depending on the nature of your employment and country of residence. Terms and conditions may apply.

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