Client Project Manager
vor 4 Wochen
We are seeking a highly skilled Client Project Manager to join our team in Schaffhausen, Switzerland. As a key member of our project delivery team, you will be responsible for ensuring an exceptional client experience throughout their engagement with our company.
Your ability to drive superior client satisfaction will be pivotal as you seamlessly orchestrate project delivery and maintain transparent, proactive communication channels. You will lead complex integrated projects tailored to each client's specific needs, thereby driving revenue and growth.
As an advocate for the client on-site, you will understand their needs and represent their interests. You will implement industry-leading project management practices, utilizing established systems, tools, and processes to manage projects efficiently while providing a single interface to the client.
You will take full responsibility and accountability for all operational aspects, leading and motivating a cross-functional project team of experts to achieve objectives with the highest quality. Additionally, you will manage a team of experts within a matrix organization, ensuring successful delivery in terms of quality, cost, and time.
You will be accountable for managing forecasting, invoicing, revenue recognition, and achieving quarterly and annual landing targets as well as project KPI commitments. Controlling project scope, you will work in conjunction with the Proposals Team to prepare amendments or scope changes and provide input into mid- to long-term program strategies alongside the Sales and Commercial Teams.
Identifying and managing project risks with the project team, you will address client concerns and resolve cross-functional resource, process, and systems challenges. Finally, you will contribute to improving project management standards by maintaining and enhancing templates, processes, and best practices.
About YouWe are looking for a highly skilled and experienced project manager with a strong background in the pharmaceutical or CDMO industry. You will have a Bachelor's or Master's degree in a technical field or equivalent, and a minimum of 3 years of CDMO project management experience specializing in the development and manufacture of highly regulated parenteral excipients and/or APIs.
You will have extensive experience working for a CDMO or CTO with a deep understanding of client management and project delivery processes. Previous project management experience, commercially minded with exceptional communication skills, able to interface effectively with internal and external management teams.
You will be detail-oriented and process-driven, with the ability to navigate a matrixed organization and foster collaboration while maintaining efficiency. Must be able to 'influence without authority' to achieve goals and manage competing interests among various stakeholders in projects.
Excellent communication and interpersonal skills along with strong business acumen. Project management certification (e.g., PMP) preferred. Proficiency in English, with German language skills preferred.
About UsWe are a global healthcare leader working to help create, improve, and prolong lives. We develop medicines, intelligent devices, and innovative technologies in therapeutic areas such as Oncology, Neurology, and Fertility. Our teams work together across 6 continents with passion and relentless curiosity to help patients at every stage of life.
We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress.
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