Infrastructure Support Specialist
vor 3 Wochen
About the Role
We are seeking a highly skilled Infrastructure Administrator to join our team at Company 81 - Manulife Data Services Inc. As an Infrastructure Administrator, you will be responsible for administering and supporting server-based platforms, including installation, configuration, and problem analysis and resolution for software and hardware issues.
Key Responsibilities
- Administer and support server-based platforms, including installation, configuration, and problem analysis and resolution for software and hardware issues.
- Install, analyze, configure, manage, and maintain multiple applications on Development and Pre-Production servers.
- Monitor patches, disk and memory spaces, CPU usage, and administer file system access.
- Respond to incidents, work with vendors and support business teams to analyze root causes and modify current processes.
- Meet with project teams to provide skills, knowledge, and resources to support project requirements.
Qualifications
- Bachelor's Degree in Computer Science, Information Technology, or related fields.
- At least two to three years of relevant experience in IT Operations with strong understanding of Windows Servers.
- Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime.
- Shift Schedule (Night): Amenability to work on the assigned schedule.
- Minimum Skills to Hire/Must Haves: MS Azure, Internet Information Services, software application installation, upgrade, patching, and configuration, Server/Networking Troubleshooting Skills, IT Service Management.
- Nice to Have Skills: Familiarity in scripting languages, experience in Agile, ITIL 4 Foundation and AZ-900 certifications, Microsoft Certifications.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.
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