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Technical Support Associate
vor 1 Woche
PXL Vision AG is seeking a highly skilled Technical Support Assistant to join our team. This role offers a unique opportunity to gain hands-on experience in technical support while maintaining a flexible schedule.
Key Responsibilities- Serve as the first point of contact for client issues, ensuring quick resolution via a ticketing system.
- Troubleshoot technical issues, focusing on Rest APIs, system architectures and debugging.
- Maintain an organised workflow and respond to support tickets promptly, keeping clients updated.
- Provide on-call support during the week (within agreed working hour limits).
This part-time, flexible role is ideal for those who want to gain real-world experience in a tech environment while balancing other responsibilities.
Requirements- Fluency in both German and English, written and spoken, is required for client interactions.
- Basic knowledge of technical architectures, APIs, debugging, and diagnostic tools.
- Ability to troubleshoot and resolve technical issues independently.
- Strong organisational skills and ability to manage multiple tasks.
- Excellent communication skills, especially in explaining technical concepts clearly.
