Order Management Team Lead
vor 4 Wochen
Order Management Team Lead Job Summary
As an Order Management Team Lead at SonarSource, you will be responsible for leading a team of Order Management Specialists and overseeing the end-to-end order processing lifecycle. Your primary goal will be to ensure accuracy and timeliness in order fulfillment, while also promoting productivity within the team through Continuous Improvement initiatives.
- Lead a team of Order Management Specialists and ensure productivity through Continuous Improvement initiatives.
- Oversee the end-to-end order processing lifecycle and ensure accuracy and timeliness in order fulfillment.
- Establish and maintain processes to help the team achieve their goals and collaborate effectively with various other teams across the organization.
- Work closely with Sales Managers, Accounts Receivable, and Management team to resolve invoice disputes and ensure consistent communication within and outside the team.
- Encourage team members in their development and help maximize their skills, supporting the onboarding process of new team members and consistent learning inside the team.
- Ensure data is available to support decisions and act as hiring manager.
About You
We are looking for a skilled Order Management Team Lead with a strong understanding of the purchase order process and invoicing in the software industry. Your qualifications should include:
- Education background in Business Administration, Finance, or a related field.
- 5+ years experience in order management within an international and fast-paced environment.
- 3+ years of proven leadership experience.
- Strong leadership and team-building skills, passionate about helping people grow.
- Excellent communication and listening skills, with a strong ability to work effectively as part of a team.
- Valuing high-quality work and ability to think critically.
- Knowledge of Salesforce.com and fluent English.
About SonarSource
We value a safe work culture, founded in respect, kindness, and the right to fail. We hire great people, valuing communication skills as much as technical prowess, and strive to create a work environment that allows for everyone to succeed and feel empowered to do their best work. We offer a healthy work-life balance, flexible hours, and a chance to work with a talented team of 500+ SonarSourcers from 35 different nationalities.
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